It was excellent until Evri stepped in to deliver. Time slot passed, customer service email assured despite delay, delivery would happen that day. Nothing! I contacted your customer service & had a...
Great service very quick and efficient 👍🏻
Ido like the fact that they are very brick at posting out your order and that it’s delivered by a friendly courier .
Shocking!!
It has taken nearly 2weeks for a delivery!!!!
OPS TEAM
Online Pound Store
3 months ago
Hi Sharon, You are completely right to be frustrated, and I am incredibly sorry. A two-week wait with the order still stuck in transit is completely unacceptable.
We experienced a dispatch delay on our end, which has unfortunately been compounded by a major hold-up within the courier network.
As discussed in our emails, we'll be in touch with an immediate resolution pending the courier's update.
Best wishes,
OPS
