Excellent explained everything in detail read over everything again was wonderful
CX
New Zealand Seniors
1 year ago
Hi there,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Perfect just the kind of help and information I needed.
CX
New Zealand Seniors
1 year ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
"Excellent Service". The gentleman made the whole process very easy and stress-free. He explained everything in simple terms, answered all my questions with patience, and showed real care and...
さらに表示
CX
New Zealand Seniors
1 year ago
Hi Harlin,
It is an absolute pleasure to hear of the outstanding service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
商品のレビュー
購入日: 24/09/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
I appreciate the professional way that my intervirw was conducted.
CX
New Zealand Seniors
1 year ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there,
It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Jane who handled our enquiry had a fantastic charismatic personality, presented the product professionally and made our decision to purchase easy.. Jane is a credit to your sales team.
CX
New Zealand Seniors
1 year ago
Hi Gavin,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
Hi there,
Thank you for taking the time to share your review with us and we are sorry to hear of any dissatisfaction caused during your experience.
As this is not the service we expect our customers to receive, we appreciate you bringing this matter to our attention and providing us with the opportunity to look into your experience further.
When it comes to our call centre, New Zealand Seniors is issued by Pinnacle Life Insurance Limited, whom we refer to as Pinnacle. Pinnacle has an agreement with Greenstone Financial Services NZ Ltd to issue and arrange this insurance on its behalf from our Greenstone Call Centre based in Australia.
I would like to thank you again for sharing your feedback with us, which I have passed on to our team to review.
Please don’t hesitate to reach out if you require any further assistance or have any questions in the future.
Kind regards,
Alisa
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi there,
Thank you for taking the time to share your review with us and we are sorry to hear of any dissatisfaction caused during your experience.
As this is not the service we expect our customers to receive, we appreciate you bringing this matter to our attention and providing us with the opportunity to look into your experience further.
When it comes to our call centre, New Zealand Seniors is issued by Pinnacle Life Insurance Limited, whom we refer to as Pinnacle. Pinnacle has an agreement with Greenstone Financial Services NZ Ltd to issue and arrange this insurance on its behalf from our Greenstone Call Centre based in Australia.
I would like to thank you again for sharing your feedback with us, which I have passed on to our team to review.
Please don’t hesitate to reach out if you require any further assistance or have any questions in the future.
Kind regards,
Alisa
購入日: 10/09/2025
0
共有
WD
William Dixon
Feefoに#よる#検証#済み
NZL
1 year ago
William DixonのNew Zealand Seniorsに関するコメント:
Great
商品のレビュー
CX
New Zealand Seniors
1 year ago
Hi William,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
Hi there,
Thank you for taking the time to share your review with us. We are pleased to hear of the service that you received during your experience, however, we are sorry to hear of any frustrations caused and appreciate you providing your feedback to us.
Kind regards,
Alisa
商品のレビュー
購入日: 22/09/2025
0
共有
RP
Raymond Pullan
Feefoに#よる#検証#済み
Auckland
1 year ago
Raymond PullanのNew Zealand Seniorsに関するコメント:
Service was great made my application easy the way it should be A+++
CX
New Zealand Seniors
1 year ago
Hi Raymond,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.