As good as I expected The person I was talking to was clear when he explained the policy to me
CX
New Zealand Seniors
7 months ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Excellent friendly and informative patient and clearly spoken. She also spent a lot of time answering any questions we had.
CX
New Zealand Seniors
7 months ago
Hi there,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Very good phone application Direct clear and good understanding Emglish
CX
New Zealand Seniors
7 months ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Hi Robin,
Thank you for your lovely feedback. We’re so pleased to hear you felt respected and cared for — that’s exactly the experience we aim to provide.
Kind regards,
Alisa
商品のレビュー
購入日: 23/02/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
7 months ago
Service was by far the best I've ever experienced, he took his time to explain what I didn't understand, pronounced my name correctly which is a big deal to me and was overall a pleasure to deal with
CX
New Zealand Seniors
7 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Soko,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
商品のレビュー
購入日: 17/02/2026
0
共有
FE
Faamai Eti
Feefoに#よる#検証#済み
7 months ago
Faamai EtiのNew Zealand Seniorsに関するコメント:
Very good keep up with the good work.
CX
New Zealand Seniors
7 months ago
Hi Faamai,
Thank you for your great feedback!
We’re so glad to hear you found the process simple and hassle-free — that’s exactly what we aim for. Making insurance easy and straightforward for our customers is always our priority. Kind regards,
Scott
Extremely people 🧡 friendly,courteous and very supportive allowing me to make a well informed decision
CX
New Zealand Seniors
7 months ago
Hi Rangimarie,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
An excellent service, everything detailed n explained to me that I could understand.
I am very happy thank you.
CX
New Zealand Seniors
7 months ago
Hi Aroha,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.