New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them.
サービス
4.7
/5
商品
4.7
/5
5
4
3
2
1
572
88
23
6
6
695
去年の評価数:
すべて( 2,986件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
The person I spoke to was polite and patient. He did not mind repeating for me some of the more complex questions. He also didn't mind answering additional questions I asked him.
Excellent communications with staff member, provided clear, prompt information and options and gave us time to consider our decision.
商品のレビュー
購入日: 17/12/2019
0
共有
TC
Trusted Customer
Feefoに#よる#検証#済み
6 years ago
Trusted CustomerのNew Zealand Seniorsに関するコメント:
Hi there i was amazed at how friendly you were, You explained everything realIy well and i understood it all. You are so cheap and we have now saved $)40.00 dollars a month.I have told a friend...
We recently decided to get funeral cover for our mother and it wasn’t even a question with who as the advice, guidance and respect we received was amazing. It’s definitely hard making these sort of...
The Young Lady Monica who dealt with my application was very professional, Very Pleasant and used language that made it easy to understand. She did not rush me and made me feel that I meant...
Too many phone calls. When we asked for a specific time it was very annoying to get calls we’ll outside of these times
Customer Relations
New Zealand Seniors
6 years ago
Hi,Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review. I will ensure your feedback is shared with the relevant teams.
Kind regards,
Jessica
信頼できるカスタマー
6 years ago
Today 4 phone calls and in the end my husband asked for a supervisor but that hasn’t happened. We set up a joint automatic payment that we were advised then told no this not what was wanted and what was the bank account number. Computer not on as we are rural and often loose connection so can’t read out the number again. Last time on hold my husband completed a game of chess before somebody got back to him so he is now pretty angry. Another call booked for 5pm so hope it is a supervisor or we cancel everything
Customer Relations
New Zealand Seniors
6 years ago
Hi,
Thank you for providing this additional information. I have forwarded your feedback onto the relevant team for coaching to be provided where necessary.
Kind regards,
Sharon
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.