Good sale pitch. Highlighted the advantages. Not pushy, made sense. Liked the terms.
商品のレビュー
購入日: 06/01/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
they explained everything well
商品のレビュー
購入日: 06/01/2020
0
共有
TC
Trusted Customer
Feefoに#よる#検証#済み
6 years ago
Trusted CustomerのNew Zealand Seniorsに関するコメント:
Hi guys the lovely assistant on the end of the phone was excellent she explained everything in detail I’m happy with the cover for me thank you all Polly
You would have gained 5 stars if I had not been ignored when I said I wanted to think about it - I need to see if my RETIREMENT income can cope with the premiums, not my current income, but I wasn't...
さらに表示
Customer Relations
New Zealand Seniors
6 years ago
Hi Daphne,
Thank you for bringing this to our attention. I am disappointed to hear about your experience, this is not the level of service we would expect our customers to receive. We take your feedback seriously and I will ensure it is passed onto the relevant team for coaching to be provided where necessary. You are not obligated to take out a policy after obtaining a quote with us. As you have mentioned you don’t want to proceed with this purchase, I will also have a team member contact you and assist further with this.
Kind regards,
Sharon
商品のレビュー
Customer Relations
New Zealand Seniors
6 years ago
Hi Daphne,
Thank you for bringing this to our attention. I am disappointed to hear about your experience, this is not the level of service we would expect our customers to receive. We take your feedback seriously and I will ensure it is passed onto the relevant team for coaching to be provided where necessary. You are not obligated to take out a policy after obtaining a quote with us.
Kind regards,
Sharon
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.
New Zealand Seniors offers cost-effective financial products that help people protect what’s most important to them. We place our customers at the heart of everything we do by providing trusted products that are simple to use and understand.
We are committed to identifying and developing services and products we believe protect and improve the wellbeing of all senior New Zealanders.