Mont Blanc Treks レビュー

Thanks Daniel, so glad you had a great trek and enjoyed the services of your guide, hotels and food. Kind regards from Chamonix, Sara

Thank you Jill, so glad you had a great experience with MBT. Lovely to finally meet you at the trek briefing. Kind regards from Chamonix, Sara

Fantastic to know, thanks Lisa for taking the time to send feedback and share photos with us. I am so glad you had a great trip and you enjoyed Robert as your guide. We hope to see you again at some point in the future for another adventure in the mountains! Kind regards from Chamonix

Thanks for providing your feedback Dan, we appreciate you taking the time. It's disappointing to read your comments concerning the service pre trek, I've reviewed our email exchanges, all answered diligently within a 24 hour period by me personally, so I'm a little perplexed by that. In terms of the specifics you mention whilst trekking :- This section of the trail was closed last year due to rockfall. It was due to reopen this summer, hence sending out our route cards as normal. Once we realised it wasn’t reopening we sent all of our WHR clients a link to our website news page that outlined the problem & gave specific route options, I'm sorry to learn you may have missed that. We do hope this didn't detract from the sheer splendour of the mountains along this route, well done for completing this challenging trek. Kind Regards from the Chamonix Valley,

Great to know, thank you. I will pass on your comments to Gary when I see him later today. So glad you enjoyed your trek and Gary as your guide.

Thanks for your feedback, we'd be interested to learn more if you have the time to provide finer details on email we'd very much appreciate it. The daily route cards are issued to all TMB clients, and are regularly updated. We hope you had a wonderful time in the mountains. Kind Regards from the Chamonix Valley,

Thanks for the further detail we appreciate it - pleased to hear you had an incredible time. All the best,

Brilliant to know, thank you for entrusting your adventure with MBT & for taking the time to let us know how much you enjoyed it from start to finish. I will pass on your comments to Robert, he is very experienced and makes it lots of fun. All the best from Chamonix!

Hi, I am so glad you were very happy will all aspects of your adventure from booking to trekking, thank you for taking the time to let us know. I shall pass on your comments to Robert, your guide. Kind regards from Chamonix, looking forward to welcoming you back!

Hi, many thanks for your feedback, I am so please you had a great time on the Tour du Mont Blanc. We endeavour to be as responsive as possible and supply all the information necessary so folk are fully informed before the adventure starts. Robert is a great guide, I will pass on your comments to him. Looking forward to welcoming you again in the future, Kind regards from Chamonix.

Hi Maureen, nice to meet you in Chamonix and in Les Houches, thanks for your feedback, so glad you had a great time with Alex, she most certainly is a great guide. Alex mentioned to me that you though you hadn't received information, I am perplexed by this as we never have comments like this, I gave the following info to Alex & asked her to verify with you. At the time of booking you received all the necessary documents & information after which we don't send any further info out until January. I personally send a monthly group email to those booked on each scheduled date. In January, Feb and March I send out emails that outline how best to prepare for your summer adventure, it also gives useful links and mentions useful documents that can be downloaded from our personalised booking platform 'Manage My Booking'. 8-6 weeks before the start date we sent out joining instructions to the group, this contained all the last minute information, useful links and the trek briefing details, this will have come from Martina. Once we had carried out our recce of the route in mid June I sent out a trail report and asked you to keep an eye on our news page for further updates. Subsequent updates mentioned that the trails were now clear and micro spikes were not required. By your comments I can only assume that you did not received these emails, I have checked and the emails were sent to the same contact email that was provided at the time of booking. The emails go to each lead booker & we ask that you disseminate the information to friends also booked on the same booking. Did you received the above information? If so & you think more info would have been beneficial, let me know what we missed and we will improve things for next time. If not, I am not sure what could have happened unless MBT mail ended up in Spam. It might be worth checking. Many thanks once again for trekking with MBT.