The front of house staff were grumpy and unhelpful, but once we were in the experience, Paul, the Master Chocolatier, couldn't have been nicer.
Melt Chocolates Office
Melt Chocolates
1 year ago
We apologise and we value your feedback. We will address this internally.
商品のレビュー
Melt Chocolates Office
Melt Chocolates
1 year ago
Thank you for your detailed feedback. We are delighted to hear you enjoyed the class and that Paul made the experience enjoyable. We sincerely apologise for the issues you encountered during the session, particularly the space limitation, the shortage of equipment and the delays that extended the class duration.
Your concerns are valid, and we take them seriously. We're committed to providing an exceptional experience for every guest, and we will address the logistical challenges you mentioned.
We truly appreciate your understanding and are glad that despite these hiccups, you had fun and were pleased with the final product.
We value your feedback as it helps us continually improve, and we hope to have the opportunity to welcome you back for a flawless experience next time.
Melt makes London's most luxurious chocolates. Our chocolate boutiques are based in the heart of Notting Hill and Holland Park. Our fresh chocolates are handmade by world-class chocolatiers.
Melt makes London's most luxurious chocolates. Our chocolate boutiques are based in the heart of Notting Hill and Holland Park. Our fresh chocolates are handmade by world-class chocolatiers.
