I filled in the special request box asking for a particular room as in past years I have found these to be most suitable, only to be told I could have it but at a suppplement.
The customer service lady was very pleasant but got an email wrong so we didn’t receive the booking confirmation.
Also, not to do with the customer service person, but I was booking 3 rooms and am a...
I am booking from Australia. I have booked in 2024, 2025 and now this year and the same problems still exist with the web site, specifically:
- my mobile phone number was marked as invalid and I had...
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Gordon Spence
Mark Warner
3 months ago
Please accept my sincere apologies for any issues you've encountered. We welcome guests from all over the world during the course of each season, and most tie up with our flights from the UK as we are a UK-based tour operator selling flight-inclusive package holidays. So, while we don't routinely offer discounts to guests who make their own travel arrangements (we can't always sell on unwanted flight seats that have been matched with overseas accommodation) and who might also have already received an attractive holiday price offer, we do sometimes reduce the price depending on market demand and market conditions. One thing that should not be an issue, however, is payments using Australian (or many other) overseas credit cards so our web team are going to be looking into this and your comment about phone numbers. Have a great holiday when the time comes! Best wishes, Gordon Spence, Head of Customer Services
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.
Ride on, jump in, chill out. Holidays the Mark Warner Way. We've been creating lasting memories at our beach and ski resorts since 1974. Our summer resorts in Greece and Turkey have a range of activities from wakeboarding to mountain biking, and sailing to fitness classes. Every one of our hotels and resorts is surrounded by stunning scenery, and full of highly-skilled, warm and encouraging experts to help you achieve things you never thought possible.