The sofa is fab! Very good quality, would have been 5 stars but the set up was incorrect and the delivery person would have left it set up wrong if I hadn’t insisted. He even said the drill had ran...
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Customer Experience Team
Love Sofas
2 years ago
We sincerely apologise for the negative experience you received with our 3rd party courier but we are thrilled to hear that you are pleased with your recent purchase. Thank you for bringing your negative experience to our attention and we will follow this up with the 3rd party courier immediately. Thank you for your feedback and for your 4* review!
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
We are delighted to hear that you are pleased with your recent purchase! Thank you for your positive feedback and 5* product review of our Sanfernando 3 corner 2 sofa!
Hi
Such a helpful company and great customer service. Very pleased with my 2 sofas
Customer Experience Team
Love Sofas
2 years ago
Hi Rosalind, we are thrilled to hear that you had a great experience with us and our customer service team! We are also delighted to hear that you are pleased with your recent purchases! Thank you for your wonderful feedback and 5* review!
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
Thank you for your positive feedback and 5* product review of our 3+2 seater Ravello sofa set!
The two man delivery/ assembly crew snapped my key in my lock and left without assembling my furniture, they eventually came back to put the sofa together but were unbearably rude throughout. They...
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Customer Experience Team
Love Sofas
2 years ago
Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier. Unfortunately we cannot see any communication between you and our team; we would like to hear from you via email or phone about your negative experience with our 3rd party courier Furdeco, who you have had communications with and again we sincerely apologise for this negative experience. We have already been in contact with Furdeco and have passed the information you have provided in your review to them. If you want to discuss this with us please do not hesitate to ring or email our team who will help resolve this as quickly as possible for you. Thank you for bringing this to our attention and we hope to hear from you soon so we can help.
購入日: 11/11/2023
0
共有
MH
Max Haley
Feefoに#よる#検証#済み
2 years ago
Max HaleyのLove Sofasに関するコメント:
Beautiful sofa
Customer Experience Team
Love Sofas
2 years ago
Hi Max, thank you for your positive feedback and 5* review!
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
Thank you for your positive feedback and 5* product review of our patchwork 3-seater avici shout sofa!
They were excellent from start to finish, I had a big problem with the order (my fault!) They just totally sorted it out and kept me informed all through it, will defo use them again
Customer Experience Team
Love Sofas
2 years ago
Hi Karen, we are delighted to hear that you had a great experience with us and our customer service team! Thank you for your wonderful feedback and 5* review!
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
We are thrilled to hear that you are pleased with the comfort and look of your recent purchase! Thank you for your positive feedback and 5* product review of our Toledo 2-seater recliner sofa!
購入日: 06/11/2023
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
I arranged for my settes to be delivered on the 21st Nov as I was on holiday until the 16th I received an email telling me that they were being on the 25th Nov not what I wanted to here on holiday...
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Customer Experience Team
Love Sofas
2 years ago
We sincerely apologise that your purchase was not properly scheduled for delivery on the 21st Nov like you had organised, this was due to an error with our courier. Again we sincerely apologise for this negative experience and should you wish to discuss this further, please do not hesitate to ring or email our customer service team who will help with anything you may need. Thank you for your feedback and 3* review.
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
We sincerely apologise for the service you have received when shopping with us and we hope this does not affect your future with us. Thank you for your feedback and for your 3* product review of our 2-seater Avici Shout sofa.
購入日: 25/10/2023
1
共有
MK
Michael Kitchingman
Feefoに#よる#検証#済み
2 years ago
Michael KitchingmanのLove Sofasに関するコメント:
Ok no big problem
Customer Experience Team
Love Sofas
2 years ago
Hi Michael, thank you for your positive feedback and 4* review!
商品のレビュー
Customer Experience Team
Love Sofas
2 years ago
We regret to hear that your recent purchase did not meet your expectations. We take great pride in the quality of our products; so if the sofa you received has let you down in terms of quality, please do not hesitate to ring or email our wonderful customer service team who will help with any issues or queries you may have. Thank you for taking the time to write your feedback and 3* product review of our Supasleep sofa bed.
The sofas are awesome - they feel great to touch, look ace, and are comfortable. Seem really good quality too. But more than this, they were delivered in eight days (not working days, calendar...
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Customer Experience Team
Love Sofas
2 years ago
Hi Steve, we are delighted to hear that you are pleased with the look, quality and comfort of your recent purchase! We are also thrilled to hear that you had a great experience with us and our 3rd party courier. Thank you for taking the time to write your wonderful feedback and 5* review!
Offering free delivery throughout the UK, our portfolio of modern & contemporary sofas, sofabeds, and chaise lounges are worth having a look at! We supply top quality sofas, featuring a wide range of colours and combinations to suit each customer's needs. These fabulous sofas, are best for anyone looking to buy sofas for less, delivered within 3-5 days!
Offering free delivery throughout the UK, our portfolio of modern & contemporary sofas, sofabeds, and chaise lounges are worth having a look at! We supply top quality sofas, featuring a wide range of colours and combinations to suit each customer's needs. These fabulous sofas, are best for anyone looking to buy sofas for less, delivered within 3-5 days!