Service
The service was great, had a problem with Evri collecting my return and they helped me sort it. No problems.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 months ago
All good
Very good
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 months ago
Incorrect size item received, no reply to livechat or email correspondence
I have reached out to LTS both via livechat and email and am yet to receive a response.
As the item has been shipped to Australia, for me to return these via post within 14 days to receive a refund...
さらに表示
Izzy
Long Tall Sally
3 months ago
We’re very sorry to hear you received the incorrect size item and have not yet received a response to your live chat or email messages. We understand how frustrating this is, particularly with an international order where return timeframes and postage costs can make the situation even more difficult. We also appreciate your concerns about being expected to cover return costs for an error that was not yours.
Your feedback regarding both the communication delays and the handling of this issue has been noted and will be shared with the relevant teams as we continue working to improve our customer service and order accuracy.
0
共有
SM
Sarah Meagher
Feefoに#よる#検証#済み
GBR
3 months ago
Sarah MeagherのLong Tall Sallyに関するコメント:
Forgotten their USP. Standard length tops. Frumpy design
Great service from ordering thank you. Fast despatch and received quickly
