The return portal was not intuitive and when I reached out to customer service their response was not the most helpful.
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear that you found the returns portal difficult to use and that the support you received from our customer service team did not meet your expectations. We understand how frustrating this can be and appreciate you bringing it to our attention. Your comments will be shared with the relevant teams as we continue to review and improve our customer experience.
1
共有
IA
iamdisappoint
Feefoに#よる#検証#済み
CAN
2 months ago
iamdisappointのLong Tall Sallyに関するコメント:
Not for every body or everybody
Shipment updates were timely and helpful. Information on returns was easy to find. I didn't like having to pay for the return, but understand that LTS may not want to eat the costs of cross-Atlantic...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
So sad that the sewing quality isn't checked better, waste of fabric
I would have loved help to get a dress wich I could keep. Tried to order the dress 3 times, but the neckline was always so messed up that it's unwearable. Supersad
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're very sorry to hear about the repeated issues with the dress and that the quality did not meet expectations. We understand how disappointing it must be after trying to order it multiple times. Your comments regarding sewing quality and quality control have been noted and will be shared with the relevant team for review.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
1/75
Awful
Timea
Long Tall Sally
2 months ago
Thank you for your feedback, we're sorry to hear that the service was no as expected.
0
共有
SU
Stevie Unsworth
Feefoに#よる#検証#済み
2 months ago
Stevie UnsworthのLong Tall Sallyに関するコメント:
Excellent service with good returns through Yours shops.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Happy with product but shipping time and order status subpar this time.
Ordered on a Thursday and fulfillment took extra long this time for a single in-stock item. Order status was not updated nor did the product ship until Monday, and I never did get an order...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Swimming costumes
Great
0
共有
HS
Heather Swain
Feefoに#よる#検証#済み
GBR
2 months ago
Heather SwainのLong Tall Sallyに関するコメント:
Very good service
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Quality clothes for taller person, we can feel good in what we wear!
Ordered and paid for next day delivery because I wanted to treat myself. Delivery person handover with care.
