I’m very sorry that your robe never arrived. I completely understand your frustration and apologise for the inconvenience caused.
We have noted your request for a refund and will arrange for this to be resolved as soon as possible.
0
共有
LJ
Lisa Jordan
Feefoに#よる#検証#済み
USA
1 month ago
Lisa JordanのLong Tall Sallyに関するコメント:
Love the sized
Perfect size I’m 6 feet
0
共有
AE
Annette Essig
Feefoに#よる#検証#済み
USA
1 month ago
Annette EssigのLong Tall Sallyに関するコメント:
Love the clothes and most of styles and the most important is the length
I ordered it online so it was super easy and I received it quickly!
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Lovely fit and quality.
Very quick delivery and kept updated at all times.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
unreliable returns policy
i’m still waiting to hear back about the return request I submitted and no one has responded
Ida
Long Tall Sally
1 month ago
We’re very sorry that you’ve been left waiting for a response regarding your return request. We did respond to your original email, and we can see that you subsequently replied to us, so we’re sorry for any confusion around the communication.
To ensure this is resolved, we have now sent you a new email and hope to hear from you shortly. We apologise again for the inconvenience and delay.
0
共有
SJ
Susan Jones
Feefoに#よる#検証#済み
GBR
1 month ago
Susan JonesのLong Tall Sallyに関するコメント:
Good service
All items were carefully packed. Correct items were sent(no mix ups). Was kept updated with order progress. Delivered on time. Very happy customer.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Very pleased
Excellent
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Difficult to return
It was not obvious up front that they charge a refund fee on returns - they just deducted £1.99 before the refund. That's in addition to me paying for the delivery!
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Good on these products as I kept them. It the returns service is a nightmare!
