I received the materials but having difficulty trying to return a few items
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
25 days ago
I already have !
Very fast delivery compared to most online purchases! I was surprised!
0
共有
HA
Hazel
Feefoに#よる#検証#済み
GBR
25 days ago
HazelのLong Tall Sallyに関するコメント:
Arms too short
Refund was made quickly - but order took 3 weeks and 3 chasers to secure the order in the first instance - and no explanation or apology from LTS re the delay - I buy a lot of clothes from LTS and...
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Katie
Long Tall Sally
25 days ago
Thank you for your feedback. We’re pleased to hear that your refund was processed quickly, but we’re very sorry for the significant delay with your order and the lack of communication.
We completely understand your disappointment, especially as you’ve been a loyal LTS customer and this is the first time you’ve experienced such poor service from us. We sincerely apologise that you had to chase your order three times and that you were not given an explanation or apology for the delay.
We really appreciate your continued support and will take your feedback on board.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
25 days ago
The delivery was excellent
Katie
Long Tall Sally
25 days ago
Thank you for your lovely feedback! We’re delighted to hear that you were happy with the delivery service.
We really appreciate you taking the time to share your experience with us.
0
共有
BA
Barb
Feefoに#よる#検証#済み
CAN
25 days ago
BarbのLong Tall Sallyに関するコメント:
Happy to have LTS!
There had been a strange mix up with online billing- LTS quickly corrected this and reassured me- I am grateful with how quickly they responded, even when I cannot telephone them directly- the email...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
25 days ago
Very Stylish
Good
0
共有
KR
Karen Robinette
Feefoに#よる#検証#済み
USA
25 days ago
Karen RobinetteのLong Tall Sallyに関するコメント:
returns not customer friendly
Katie
Long Tall Sally
25 days ago
Thank you for your feedback. We’re sorry to hear that you found our returns process difficult and not customer-friendly.
We appreciate you sharing your experience and will take your comments on board.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
25 days ago
Easy delivery and quick returns.
Katie
Long Tall Sally
25 days ago
Thank you for your feedback! We’re delighted to hear that you found the delivery easy and the returns process quick and convenient.
We really appreciate you taking the time to share your positive experience with us.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
25 days ago
I would highly recommend LTS
Everything I ordered was delivered really quickly even I went for the standard service rather than paying for express. Returns (when I needed a different size) were processed quickly too.
