Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Invopak レビュー | {{merchantUrl}} のカスタマーサービスレビュー| Feefo

すべて（ 2,443件）のレビューを表示中

信頼できるカスタマー

7 years ago

time reaction is excellent

Stuart Rolfe

Invopak

7 years ago

Good morning *****, thank you so much for your positive comment.

This year we have really concentrated on the Export side of our business as this is something we want to grow.

To hear your thoughts is fantastic as it shows that no matter where you are in the world you will still receive a World Class Customer Experience from Invopak.

Thank you for your continued business, it's much appreciated.

信頼できるカスタマー

7 years ago

Drums

Great service and great service from your Rep.

Amy

Invopak

7 years ago

Hi Laurence, it's great to hear your fantastic review of us.

At Invopak, we celebrate our own and our colleagues successes and I will be sure to forward your positive comments to Nick.

Thank you.

信頼できるカスタマー

7 years ago

Some initial problems

On first delivery was charged for pallets which wasn't agreed but credit was raised. On second delivery the products were delivered to the wrong freight forwarder. Products themselves seem good.

Amy

Invopak

7 years ago

Good afternoon Mike, thank you for your open and honest feedback.

Here at Invopak what you think of us is important and we thrive on quickly bouncing back and rectifying mistakes.

I can see that your next order is due to you on the 28th of November and this has been thoroughly checked to ensure that the initial problems will not happen again.

We look forward to your continued business.

信頼できるカスタマー

7 years ago

Good response and delivery to expected date

Amy

Invopak

7 years ago

Hi Philippa.

Thank you for your positive review of us here at Invopak.

We're always seeking to understand our customers needs so please feel free to share your thoughts with us on how we could get that 5th star?

信頼できるカスタマー

7 years ago

EXCELLENT ALWAYS WILLING TO HELP WHERE POSSIBLE

Amy

Invopak

7 years ago

Thank you for your fantastic review of Invopak.

I personally know that we have shared a long-standing relationship for many years having looked after your account myself in the past.

One of our 8 World Class Customer Experience Principles is that "We have a can-do attitude, attention to detail and a willingness to take personal responsibility" which fits in nicely with your comment.

信頼できるカスタマー

8 years ago

Very efficient service and a very good customer care team.

Very efficient service.

Amy

Invopak

7 years ago

Hi Heather.

We appreciate you taking the time out to send us such a positive review which is great to receive.

We work hard at ensuring that our customers experience is at the forefront of our minds. Did you know that only recently we were finalists in the category of "Best Customers at the Heart of Everything" at the CX Awards held at Wembley stadium in London?

We are dedicated to continually improving our service and the experience of our customers.

信頼できるカスタマー

8 years ago

Excellent customer services as always friendly and helpful. Drivers always friendly and on time

Amy

Invopak

7 years ago

Hi Ian.

Thank you for your amazing review following your experience with Invopak.

It's good to hear your positive thoughts on our drivers who consistently endeavour to go the extra mile for our customers, ensuring they deliver a consistent high level of service.

On this occasion, I can see our driver John delivered to you and I will be sure to pass on your feedback to him and the rest of our driver team.

We look forward to hearing from you again.

信頼できるカスタマー

8 years ago

very quick service good products

Amy

Invopak

7 years ago

Good afternoon Carl.

It's brilliant to hear of your experience following your first order with us here at Invopak.

One of our 5 Customer Promises is that "We strive for a level of service that exceeds your expectations", your positive review gives us the confidence that we are achieving this.

信頼できるカスタマー

8 years ago

Great staff

Always very helpfull & polite & very good service

Amy

Invopak

7 years ago

Good afternoon.

Thank you very much for your 5 star review of us here at Invopak, it's fantastic to hear.

I will be sure to pass on your positive comments to our Glasgow team who I know take great pride in servicing your packaging needs at Subzi Spice.

信頼できるカスタマー

8 years ago

Excellent Service

Excellent service with a quick turn round of stock. All staff very helpful and would happily recommend them to other businesses.

Amy

Invopak

7 years ago

Good morning Mark.

It's fantastic to hear that you would happily recommend us to other businesses.

Here at Invopak we pride ourselves on having a highly skilled workforce with people striving to be the best in their area of expertise as well as ensuring every customer has a world class experience.

It's great that you mentioned our quick turnaround of stock as we aim to deliver within 2-3 working days which differentiates us from our competitors.