We really enjoyed our stay in Jersey. The Somerville House exceeded our expectations. The service was top-notch, and it was a warm and welcoming place to stay, and quite up-scale (but relaxed). ...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review!
We are delighted to see you had a wonderful holiday.
Thank you for your feedback and we look forward to welcoming you back for your next Inntravel trip!
Kindest Regards,
Customer Experience Team
Great service at HO helped me with my booking -- it too me a while to find the holiday i wanted this year and the team were very patient and super helpful.
I landed on Along the Catalan Coast --...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review!
We are pleased our team were able to help you find the perfect trip and that you had a fantasic time.
Thank you for your comments and we look forward to welcoming you on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
Thoroughly enjoyed it all but one or two thoughts…
Hotel info out of date so the hotel we chose (upgrade) in Mantova because of its art work, had not a single picture on its white walls!! It had...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review.
Thank you for your comments. We particularly note your feedback regarding google maps. We do also currently provide GPX tracks for all our itineraries which can be downloaded to a device or app of your choice. We hope you find this information useful.
We are pleased that overall you enjoyed your trip and we look forward to welcoming you on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
The hotels were excellent - comfortable, clean and well located. Transfers went well, but we could have had better luggage tags for the intermediate stops.
Unfortunately the weather was not good...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review!
We are sorry to hear you were welcomed by unfortunate weather however we are pleased you had a wonderful holiday overall.
We look forward to welcoming you back on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
Good website with lots of detail , booked by phone with friendly helpful staff. Air/Rail holiday was well organised with good travel connections and a range of excellent hotels. Sightseeing notes...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review.
We are delighted to see you had a fantastic trip and we look forward to welcoming you on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
We really enjo the hikes and scavenger hunt feeling as we follow the written notes - with interesting local history too.
All at a slow pace enjoying each area fully.
We gave it good instead of...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review.
We acknowledge that the time it takes for us to reply to emails can be greater than you will have experienced previously. While we are pleased with the increased demand for our holidays, we are finding that this inevitably means that it takes longer to reply with a considered and personal response to each email.
We appreciate your comments and look forward to welcoming you on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
Very well organised. The three hotels were different from each other but all good.
Drivers charming and always on time.
The holiday was just perfect.
Jasmin
Inntravel
1 year ago
Thank you for your review!
It is great to see such wonderful feedback. We are pleased you had the perfect trip.
We look forward to making your next Inntravel holiday just as memorable.
Kindest Regards,
Customer Experience Team
We have come to appreciate the high standard of Inntravel holidays. The hotels, walks and scenery are always excellent.
In our most recent holiday however, the booking process let the side down a...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review!
We acknowledge that the time it takes for us to reply to emails is greater than you will have experienced previously. While we are pleased with the increased demand for our holidays, we are finding that this inevitably means that it takes longer to reply with a considered and personal response to each email. We apologise that this caused unnecessary problems at the time.
We are pleased that overall you had a wonderful holiday.
Kindest Regards,
Customer Experience Team
Overall felt Inntravel no longer gave a personal bespoke service. Refused to print tickets, notes had much that was irrelevant to our and our parties trip which meant they had to be gone through...
さらに表示
Jasmin
Inntravel
1 year ago
Thank you for your review. We have also replied to you personally regarding the comments you have made. To support our commitment to sustainability and reducing our carbon footprint, we do not provide printed tickets. Instead, we encourage the use of digital formats that are equally convenient and eco-friendly. We can also see that the tickets you have advised were missing, were indeed sent to you via email on Wednesday 28th August 2024 alongside all your other rail tickets. We’re truly sorry to hear that your experience did not meet your expectations on this occasion.
Thank you for your valuable feedback. We’re committed to making improvements and hope to welcome you back in the future. Kindest Regards, Customer Experience Team
Thorough guide notes allow easy to navigate walking through great landscapes with an excellent choice of special hotels. Really well organised
Jasmin
Inntravel
1 year ago
Thank you for your review!
We appreciate your comments and look forward to welcoming you on your next Inntravel adventure.
Kindest Regards,
Customer Experience Team
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.