Loved the trip,weather better than we thought.
Just unfortunate there was a storm,so we were unable to do a couple of the walks.
Hotels perfectly fine,friendly and clean.
Maybe not quite as good as...
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Jasmin
Inntravel
1 year ago
Thank you for your review. We are pleased to learn that overall, you enjoyed your holiday! We are however sorry to learn that the weather impacted your walking.
Thank you for your comments and we look forward to welcoming you back on your next Inntravel holiday.
Kindest Regards,
Customer Experience Team
The hotels were fantastic. For a walking holiday, the walks were not great. On one day there was only a walk of 1.5 hours round a small village! It would have been better just to say 'have a break...
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Jasmin
Inntravel
1 year ago
Thank you for your review.
We are pleased to learn that overall, you had a wonderful holiday. We have noted your comments regarding our available walks with the relevant department for review. Thank you for your suggestions. Kindest Regards, Customer Experience Team
An absolutely first rate holiday. All the accommodation was excellent, the walking superb with clear guidance notes and all transfers smooth. What more could we want? Well, to go again.
Jasmin
Inntravel
1 year ago
Thank you for your review.
We’re so glad to hear that you had a fantastic holiday. Your feedback truly inspires our team to continue doing our best.
We look forward to welcoming you for your next trip.
Kindest Regards,
Customer Experience Team
We visited Narbonne, Nimes and Arles by train and travelled from the UK by Eurostar and TGV. Everything went smoothly, the weather was sunny and warm and the sightseeing recommendations were...
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Jasmin
Inntravel
1 year ago
Thank you for your review!
We are pleased to hear you had a wonderful holiday particularly enjoying our sightseeing recommendations.
We appreciate your comments and look forward to welcoming you for another Inntravel holiday.
Kindest Regards,
Customer Experience Team
The trails were excellent. The accommodation was definitely adequate given the amount of time to be spent in the room. The food was very good and enough to keep one going. The trails were challenging...
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Jasmin
Inntravel
1 year ago
Thank you for your review.
We are pleased to learn you had a wonderful holiday.
We look forward to welcoming you on your next Inntravel holiday!
Kindest Regards,
Customer Experience Team
My 1st trip with Inn Travel; my companion’s 2nd. I don’t think it will be our last.
The hotels were smaller boutique style and the 1st and last ones were particularly lovely. Two of the others...
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Jasmin
Inntravel
1 year ago
Thank you for your review.
We are pleased to learn you had a wonderful holiday. We have recently launched an app for a selection of our holidays, and we plan to roll this out across our programme in due course, with the eventual aim that our customers will be able to choose which option suits them best. We do also currently provide GPX tracks for all our walking itineraries which can be downloaded to a device or app of your choice. We hope you find this information useful.
We look forward to welcoming you on your next adventure.
Kindest Regards,
Customer Experience Team
購入日: 13/10/2024
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Mr Brent
Inntravelに#よる# 検証#済み
Much Hadham Hertfordshire
1 year ago
Mr BrentのInntravelに関するコメント:
All the holiday was very enjoyable and we had no complaints. The only small point I’d make is that, in the booking process it was sometimes difficult to get through on the phone.
Better maps of...
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Jasmin
Inntravel
1 year ago
Thank you for your review!
We apologise for the delays you experienced when contacting us. We aim to keep the waiting time as short as possible, and are grateful for your comments which will help us to improve this service.
We are pleased you enjoyed your trip and look forward to welcoming you again.
Kindest Regards,
Customer Experience Team
Overall an enjoyable holiday with excellent route notes and directions on a varied selection of paths and terrain. Accommodation was generally good, particularly in Gordes and Fontaine De Vacleuse...
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Jasmin
Inntravel
1 year ago
Thank you for your review!
We appreciate your comments regarding the Roussilon Hotel and can see we have addressed this with you directly. Thank you for bringing this to our attention at the time and we are pleased that overall, you had a wonderful trip.
Kindest Regards,
Customer Experience Team
This was our 4th time travelling with and felt this time it wasn’t quite up to their normal standard. This we noticed in the booking of the holiday; response rate was slow ( once or twice, no...
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Jasmin
Inntravel
1 year ago
Thank you for your review!
We acknowledge that the time it takes for us to confirm bookings can be greater than we would like, and we’re sorry that on this occasion our speed of service did not meet expectations.
Thank you for your feedback regarding some of our route notes. We have noted your comments with our product team who manage all of our itineraries for review.
We hope to have the opportunity to welcome you back for another Inntravel holiday.
Kindest Regards,
Customer Experience Team
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.
Inntravel lead the way in walking holidays. That’s because – for 40 years and counting – they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Whether it’s a gentle stroll along the South Devon coast, or a hike between the hill-top towns of Tuscany, Inntravel make walking worth it.