Excellent web site, excellent sales support and delivery but when there was a problem, they really could not cope with it and it ended up my having to ddeal directly with the manufacturer to find a...
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Heater Shop
Heater Shop
10 years ago
HI Many Thanks for your feedback, when it comes to programming issues it is generally more efficient to deal with our support partners/manufacturers although we will of course be with you through the process and until any issues are resolved. Many Thanks again.
Customer Service Manager
Heater Shop
Heater Shop
10 years ago
Many thanks for your feedback.
When it comes to programming issues - it is generally more efficient to deal with our support partners / manufacturers, although we will of course be with you through the process, and until any issues are resolved.
Customer Service Manager
They did not tell me on any transaction that it is kerbside delivery only.ho can a housewife move inside a heavy load like that.one delivery no signature was given. Who is responsible if stolen
Heater Shop
Heater Shop
10 years ago
Good Afternoon
Many thanks for your feedback. As we have discussed on the telephone, we actually followed your delivery instructions to the letter. I am of course sorry for any confusion there may be with this transaction.
Thanks again
Customer Service Manager
Very good service this is the third radiator I've brought from the heater shop and every one has arrived the next day as promised and price matched.
Heater Shop
Heater Shop
10 years ago
We are pleased to hear that you are happy with your purchases and the service provided.
If you need any further assistance with programming your Elnur RFE, please do not hesitate to contact us on 01473 276686.
Hannah Boother
Customer Service Manager
Painless ordering and delivered on time. Excellent service
Heater Shop
Heater Shop
10 years ago
Thank you for your great review.
If you require any further advice or assistance please call us on on 01473 276686
Hannah Boother
Customer Service Manager
Website helpful and user friendly. Excellent choice of products at very competitive prices. Customer service extremely helpful and polite
Heater Shop
Heater Shop
10 years ago
Thank you very much for your kind review and for rating us excellent for both service and products, we appreciate it very much.
Hannah Boother
Customer Service Manager
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.
Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.