1st class kept you informed all the time with feed backs and viewing
Customer Relations Team
Frank Innes Estate Agents
9 years ago
Thanks for the review! It's great to see another excellent result due to the straightforward and personal service from the Frank Innes team in Sutton-In-Ashfield.
Ok but at times I have to offer solutions especially when someone changed the locks on the main door and no one could gain entry, which meant people could not view the property.
We were very pleased with the service provided by Frank Innes. Communicatio...
We were very pleased with the service provided by Frank Innes. Communication from the Burton branch who handled the sale was excellent . Special thanks to Luke who valued the house and took the time...
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Customer Relations Team
Frank Innes Estate Agents
9 years ago
Thank you for the wonderful review and recommendation. The Frank Innes team in Burton-upon-Trent are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass your kind comments to Luke and Ellie and everyone else involved at the branch. Many thanks.
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信頼できるカスタマー
Feefoに#よる#検証#済み
9 years ago
Frank lost my keys
The estate agent communication skills weren't great. they lost my house keys. estate agent turned up to the house without the keys on one occasion. They relocated premises halfway through the selling...
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Customer Relations Team
Frank Innes Estate Agents
9 years ago
Thank you for taking the time to leave us this feedback. I'm sorry to hear about the concerns you have raised over your house keys and the service you received, if you would like to share more information about this at all please do email us at review@countrywide.co.uk. I am sorry that you felt the branch relocation process did not go as smoothly as anticipated and I would like to assure you that your comments have been passed on to the Retail Performance Director.
Excellent dealing for all aspects of dealings with Landlord and Tenant and I'm very glad for the provisional work and surly I will be glad to carry on dealings with you again and again
Many thanks...
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信頼できるカスタマー
Feefoに#よる#検証#済み
9 years ago
Good service by Frank Innes Estate Agents
Overall, a good service provided.
Amber
Frank Innes Estate Agents
9 years ago
Good afternoon, thank you for your positive review of Frank Innes. We are glad our service has met your expectations and are always looking to improve, so please get in touch if you have any comments or suggestions.
New tenant found within days of marketing property
Rebecca
Frank Innes Estate Agents
9 years ago
Hi, This is really good to hear! thank you so much for taking the time to leave us this great feedback and please let us know if we can assist in any way in the future. Kindest regard Bex
Thanks for your review of Frank Innes! Please let us know how you think we can improve to get 5* next time - you can get us on customercare@countrywide.co.uk. Many thanks!
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.