Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

First Fenceのレビュー

すべて（ 2,131件）のレビューを表示中

信頼できるカスタマー

9 years ago

Delivered after the time stated. Piece missing and no reply from query email.....

Donna

First Fence

9 years ago

Thank you for leaving your feedback with us. Delivery is always given as a guideline, as we aren’t able to predict possible delays caused by transport/vehicles etc, however the customer should always be informed by the transport team the moment we become aware of a problem, this is normal practise for us, so I will look into why you weren’t informed. In regards to not having a reply, responding to customer queries should be done immediately, potentially this email had gone under the radar, again I will look into it for you. In the meantime, if you email over your original email to Sales@firstfence.co.uk, I will ensure this is picked up and reviewed.Any other questions or requirements, please don’t hesitate to contact us.

購入日: 07/02/2017

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Dry easy good service high recommend

Donna

First Fence

9 years ago

Thank you for the feedback. Happy to hear you were pleased with our service and found it easy to use. Any further Temporary, Permanent or Traffic Management needs please contact us on our 24/7 line 01283 512 111.

購入日: 09/02/2017

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Excellent

Donna

First Fence

9 years ago

Thank you for the feedback. Happy to hear you were pleased with our service and found it excellent! Feel free to contact us on 01283 512 111 for anything else or visit http://www.firstfence.co.uk/

購入日: 02/02/2017

信頼できるカスタマー

9 years ago

overall a good company to do business with

easy to order, good product, delivered in good time. the only thing to improve the service for me would have been to know a better time. I received a email telling me I was 3rd. drop but didn't...

さらに表示

Donna

First Fence

9 years ago

Thank you for your valued feedback. In regards to the delivery timing, we are always looking at ways to increase communication between transport and the customer, as we know how crucial the timing of a delivery can be to a customer. Unfortunately, unforeseen complications can arise once the vehicle is on the road going to the customer, be that traffic or accident. This can make it difficult to give exact times for delivery, however it is something we are looking into, to improve further the experience we can provide for our customers. If you need anything else at all please don’t hesitate to contact us on 01283 512111, or email into sales@firstfence.co.uk.

購入日: 27/04/2016

Valued Customer

Shepshed Leicestershire

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Excellent service competitive priced quality goods

Donna

First Fence

9 years ago

Thank you for the feedback. Happy to hear you were pleased with First Fence service. We are constantly trying to maximise product quality at competitive prices to ensure maximum customer satisfaction. Feel free to contact us on our 24/7 Sales line 01283 512 111 if you require anything else.

購入日: 10/02/2016

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Goods turned up promptly - exactly what was ordered and in good condition.

Donna

First Fence

9 years ago

Thank you for the feedback on your order. Customer satisfaction is held with the upmost importance, so it’s always rewarding to hear another happy customer come back satisfied with the our service. If you need anything else at all please don’t hesitate to contact us on 01283 512111, or email into sales@firstfence.co.uk.

購入日: 05/09/2016

Valued Customer

London

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Five stars

Excellent service with a quick delivery with a good price.

Donna

First Fence

9 years ago

Thank you for the feedback. I am glad you found our service excellent with quick delivery and competitive prices. Feel free to contact us on 01283 512 111 for anything else or visit http://www.firstfence.co.uk/

購入日: 07/12/2016

信頼できるカスタマー

9 years ago

Nice people, poor service.

Charming people who did not deliver when they said they would and damaged the finish on the fences as they did so. No recompense beyond a can of spray paint offered. Not using them again.

Donna

First Fence

9 years ago

Thank you for your feedback. We are constantly trying to increase our service and value your response. We will look at this moving forward to ensure this does not happen again. Thank you once again for taking the time to leave your feedback. If you do require anything moving forward please feel free to contact us on 01283 512 111 or visit http://www.firstfence.co.uk/

購入日: 23/01/2017

Valued Customer

9 years ago

Valued CustomerのFirst Fenceに関するコメント:

Poor

what service? Was all bad, took a new manager to notice our incomplete order was in her yard before it was resolved.

Donna

First Fence

9 years ago

Thank you for your feedback, I am sorry to hear you had such issues on your previous order with us. If you can email over further details of this previous experience to sales@firstfence.co.uk, we can try and look into this for you, to insure issues like this don’t occur in future.

購入日: 23/05/2016

信頼できるカスタマー

9 years ago

AWFUL CUSTOMER SERVICE WOULDNT USE AGAIN

Donna

First Fence

9 years ago

購入日: 21/07/2016

レビューの招待状を受け取っていませんか？

Feefo Trusted Service Awards

当社の独立した賞は、カスタマーサービスのトップブランドを表彰するものです。受賞者は、お客様からの評価に基づいて決定されます。

Trusted Service Awardsとは

Feefoレビューが信頼される理由

Feefoの詳細

First Fence レビュー

Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法