Nationwide manufacturers and suppliers of Temporary Fencing, Security Fencing , Traffic Management and Site Supplies.
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商品
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去年の評価数:
すべて( 2,131件)のレビューを表示中
VC
Valued Customer
High Wycombe
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Whilst delivery was well organised, I was supplied with the incorrect length gate posts. This was not evident until the post were concreted in position and an attempt was made to hang the gates....
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Donna
First Fence
9 years ago
Hi Barry, thank you for your feedback. Since your order quality control procedures have been improved to ensure picking errors are not a regular occurence. I understand this does not change the job we supplied for you previously, however moving forward we will do everything we can to ensure this does not happen again. If you require anything moving forward please do not hesitate to contact us on 01283 512 111 alternatively sales@firstfence.co.uk
購入日: 22/09/2016
0
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信頼できるカスタマー
9 years ago
Customer service is poor - unable to contact the person who sold me the goods
Unable to offer a fair price
probably will try using you again when the need arises
Donna
First Fence
9 years ago
Thank you for your feedback, we are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do everything we can to provide you with the service deserved.
Excellent service. Arrived on time. Driver helped to unload.
Donna
First Fence
9 years ago
Thank you very much for your feedback. I am happy you were pleased with our Service and found our driver to be very helpful. We have stock on the ground ready to go across the UK in our depots if you need anything else feel free to call us on 01283 512 111 or visit http://www.firstfence.co.uk/
購入日: 28/02/2017
0
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VC
Valued Customer
Gillingham Kent
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
You sent us the wrong gate post for the gates you supplied, you delayed in your response to my concern to solve this matter, which is still outstanding now. Your customer service avoided my calls to...
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Donna
First Fence
9 years ago
Hi Phil, really sorry to hear this. I have looked into this for you and spoken to customer services. I understand that they are currently dealing with one of your colleagues to get this resolved. First Fence customer services are awaiting a response however and cannot resolve anything until they have a response. I have tried to contact you in relation to this but unable to get through. Please can you contact Customer Services on 01283 512 111 or email customer.services@firstfence.co.uk so we can get this sorted for you as quick as possible.
購入日: 08/03/2017
1
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Purchased Scaffold boards from first fence,great price, great delivery, great product, I will definitely be using them again.
Donna
First Fence
9 years ago
Thank you for the feedback. Happy to hear you enjoyed our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/
Thank you for your feedback. Can you confirm this in further detail to sales@firstfence.co.uk. This will hopefully help us to improve our services and products to ensure this does not happen moving forward. For any more information, please feel free to contact us on 01283 512 111.
購入日: 28/06/2016
0
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Poor service
Donna
First Fence
9 years ago
We are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do everything we can to provide you with the service deserved.
Great service, prompt delivery and an excellent product.
Donna
First Fence
9 years ago
Thank you for the feedback. Happy to hear you were pleased with our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/ We have stock ready to go across our depots in the UK
Saleswoman did not understand how many uprights were needed to support two panels and on delivery the three uprights supplied were different heights from the two panels and had to be changed. Bit of...
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Donna
First Fence
9 years ago
Thank you for your valued feedback, and apologies you had problems on your order. Since Christmas we have started an intensive product training, to make sure all sales staff understand the materials inside and out. This is to stop problems caused by a misunderstanding of a customer’s requirements happening in future. Unfortunately I know this won’t change things for you and your last job, however if you do need anything at all in future please do contact us on 01283 512111, and we will endeavour do to everything possible to make sure your runs smoothly.
購入日: 16/06/2016
1
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Product was good, there was a mix up in the delivery location, luckily it was resolved without too much fuss.
Donna
First Fence
9 years ago
Thank you for your feedback. I am happy to hear the mix up was resolved! As you can appreciate human errors will occur, it is how we solve this that matters. If you have any Permanent, temporary or Traffic management requirements, please feel free to contact us on 01283 512 111. We have stock ready to go in our depots across the UK!
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.