We have ordered two roller blinds, one very wide, over the past few weeks. Happy in both cases. There was a small issue with the first blind regarding the sample sent, but it was explained and...
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Joe
DotcomBlinds
3 years ago
Thank you so much for your kind review, I'm so pleased to hear you are happy with the service!
Samples didn’t arrive & although I phoned about a week ago to reorder there are still none
Joe
DotcomBlinds
3 years ago
Thank you for your review.
I'm sorry to hear your samples haven't arrived yet. The first set didn't arrive because you didn't include the house number or street with your order. When you called us up to check, we spotted the issue and I resubmitted your sample order for you.
This was 3 working days ago, but due to the late afternoon time of the call, the samples wouldn't have been sent out on the Friday (2 working days ago). Given that the first class post can take up to 5 working days in some instances, I fully expect the samples to arrive with you early this week.
Very pleased with the overall service and the with excellent product. The staff is really helpful as I needed the delivery before Xmas and they delivered. Be careful with your measurements though,...
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Joe
DotcomBlinds
4 years ago
Thank you so much for taking the time to leave us a review!
信頼できるカスタマー
3 years ago
About 6 months after the purchase, I am sorry to say that all four blinds had fallen off the door could never be refit. The design of the blinds does appear to be strong enough and I am sure the summer heat will have an impact.
After all my blinds came off, I could never get them back in working order. I am now spending nearly £600 on curtains.
I dont think the blinds are strong enough to last more than a few months.
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your update. I'm sorry you're not happy with the product, however looking through our email conversation, I can see the blinds were ordered in the wrong size, which would mean you would have issues fitting them. Due to our products being made to measure, we can't change the blinds or take them back once they've been made.
Kind regards,
Joe | Online Team
商品のレビュー
Joe
DotcomBlinds
3 years ago
Thank you for your review. Looking back through our email conversation we established that you had measured incorrectly, and so the blinds would always struggle to function correctly once fitted.
購入日: 13/12/2021
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LC
Lindy COOPER
Feefoに#よる#検証#済み
Carlisle Cumbria
3 years ago
Lindy COOPERのDotcomBlindsに関するコメント:
l haven't received my blind yet!!!
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your review. This product has a 10-15 working day lead time, and can be delivered up until and including the 29th of May. Your order has been dispatched, which is likely why the review request came through, but it is not late or delayed.
商品のレビュー
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your review. This product has a 10-15 working day lead time, and can be delivered up until and including the 29th of May. Your order has been dispatched, which is likely why the review request came through, but it is not late or delayed.
Lovely quality blind and fixings. Well packaged. Looks lovely in place. Very easy website to navigate and order from. Answered my question in double quick time.
Requested blind fabric samples received very quickly as was our order for vertical blinds. These were delivered within the stated delivery time slot. Very well packed and received in perfect...
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Joe
DotcomBlinds
3 years ago
Thank you so much for your kind review! I'm so pleased to hear that you enjoyed the service!
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.