Croner レビュー

Many thanks for your feedback it is much appreciated.

We always aim to support you with any issue, allowing you to achieve better business outcomes.  Many  thanks for your feedback Dawn ; I wll pass your comment on to Annette who will be very pleased. 

Many thanks for your feedback Emma, our experts are always on hand to help you maximise you business outcomes, leaving you more time to concentrate on running your business.  We pride ourselves on being the professional's choice and very much look forward to forming strong working relationships with you.

Thank you for your feedback, it is most appreciated.

We are very pleased to read your recent visit went well. Face to Face visits allow us to enhance our working relationship, thank you.

Thank you for your feedback, it is much appreciated.

I am sorry that you feel your consultancy visit wasn't a positive experience.  We take all feedback received very seriously and as a result I have forwarded your response to the Head of Health and Safety who will contact you to discuss the issues in more detail.

Thank you for talking with our consultant Paul Logan today; I understand he has discussed your service with you and that any issues have now been resolved.  Again many thanks for your feedback, only by communicating with our clients are we able to review and improve our services.

Thank you for talking with our consultant Paul Logan today; I understand he has discussed your service with you and that any issues have now been resolved.  Again many thanks for your feedback, only by communicating with our clients are we able to review and improve our services.

Our advisors are always on hand to assist you with any issue, thank you for your feedback, it is much appreciated.

I am really sorry you seem to have experienced concerns with advisory service. We take all feedback we receive very seriously and as such I have forwarded your response onto the Headof HR Services who will be in contact today to discuss the issues with you in more detail.

Hi John, I understand you have been speaking with Andrew Willis about the issues you experienced and that you are now happy to confirm that this unfortunate set of events has been resolved.  If you would care to use this response as a way to update your feedback I would be most grateful.  Please be assured that we are dedicated to providing you with a prompt and quality service at all times, and if you wish to discuss matters in the future please feel free to contact either Andrew or myself.  Once again many thanks for giving us the opportunity to resolve this for you.

Many thanks for responding John.  Our clients are really important to us and as a business that prides itself on excellent customer service our online reputation is also key.  As such I wonder if you would be willing to re-rate your review to a 4 or 5 star rating?  If you would like to discuss this or any other element of our client relations and customer services approach please do not hesitate to contact me.

All feedback we receive is taken on board and used to improve the service and support Croner provide. Only through engaging with our clients can we gain a true reflection, so many thanks for your feedback and I will pass on your coments to Andrew as he will be delighted.