Sadly the balloons arrived later than expected and were not fully inflated. Very disappointed but was too busy at the time to pursue.
Adam
cardfactory
8 years ago
Thank you for your feedback. I am sorry for what has happened with this order. I can't see any messages sent to us regarding this order. We do recommend you contact us directly if there are ever any issues with you order so we can get these resolved as soon as possible for you. I do apologise this order was over the expected delivery time, and the condition it was in. This is not our usual level of service.
On this occasion we have refunded you on this order, which we hope will make this experience a bit better for you. If you would like to place an order with us again, we advise contacting us and we will resolve any issues for you. We also hope to give you a better experience and level of service than you have had this time.
Always get card factory photo cards for my family's birthday Christmas cards. Would not send gifts via card factory again as Don,t arrive same time as cards. Can,t fault cards though.
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets