The service was fantastic, the cards lovely only one big mistake, you printed the messages right at the top of the card. just didn't look all that good, would of been much better in the middle.
I had a refund on my order because it wasn't delivered they emailed looking for my phone number which I already provided with order and I couldn't contact them
Adam
cardfactory
8 years ago
Thank you for your feedback. I am sorry for the problems you encountered with this order, this is not our usual level of service. The delivery company had contacted us asking for you details, and we had no number on our records. We had emailed you about this but had not received a response to our email. Therefore this order was returned to us and we had issued a refund. I am sorry we were unable to get this to you, and hope if you order with us again it will be a much better experience for you.
I was most impressed with the service from the Card Factory. The cards were absolutely ‘spot on’ and were delivered speedily. I would have no hesitation in ordering with them in the future and...
Very good quality cards and a fast service. I have already recommended you to others.
Adam
cardfactory
8 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets