Bad service because of the wrapping. But sent out quickly. Would recommend double wrapping in future so they don't get damaged!!
Devonne
British Home Store
1 year ago
Good evening and thank you for your honest feedback! We can only apologise about the wrapping of your product and will ensure to do better next time. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good evening and thank you for your honest feedback! We can only apologise about the wrapping of your product and will ensure to do better next time. We hope to see you again soon.
Kind Regards,
The BHS Team.
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 25/01/2025
0
共有
SD
SUSAN DAVISON
Feefoに#よる#検証#済み
Northumberland
1 year ago
SUSAN DAVISONのBritish Home Storeに関するコメント:
Excellent service - delivered early
Devonne
British Home Store
1 year ago
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 24/01/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
I wish you still had shops
Devonne
British Home Store
1 year ago
Good evening and thank you for your 5 star review. We have BHS concessions in three Litecraft stores in Oldham, Leeds, and Glasgow where you can see BHS lighting in person.
Kind Regards,
The BHS Team.
Good morning and thank you for your 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
アップロードされたメディア
すべてのメディア(2)を見る
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 18/01/2025
82
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Customer service was helpful but returns process needs to be revised
Devonne
British Home Store
1 year ago
Good morning and thank you for your honest feedback. We are sorry to hear that the product you purchased was too large, although we do show the measurements on our listing in the description and on a dimensional image. We do kindly note that our returns policy is specified on-site. We do offer to collect any items customers wish to return and our courier does charge for this service. Alternatively, you can return by your own method of transportation at your own cost. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your honest feedback. We are sorry to hear that the product you purchased was too large, although we do show the measurements on our listing in the description and on a dimensional image. We do kindly note that our returns policy is specified on-site. We do offer to collect any items customers wish to return and our courier does charge for this service. Alternatively, you can return by your own method of transportation at your own cost. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
購入日: 17/01/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Good service and good value product.
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
The lamp arrived within 1 week of ordering so that was good. I have emailed them about the damage so just waiting for a reply. I guess depending on how they deal with the issue would be the...
さらに表示
Devonne
British Home Store
1 year ago
Good morning and thank you for your honest feedback. Your query has been passed directly to our customer service team who will sort out a spare shade for you; we are sorry to hear about the damage in transit. Thank you for your patience. We hope to see you again soon.
Kind Regards,
The BHS Team.
信頼できるカスタマー
1 year ago
Thank you to BHS for sending a replacement shade a few days after I'd reported the damaged one. Really good customer service, resulting in a 5 star rating.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your honest feedback. Your query has been passed directly to our customer service team who will sort out a spare shade for you; we are sorry to hear about the damage in transit. Thank you for your patience. We hope to see you again soon.
Kind Regards,
The BHS Team.
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders