No reply to my initial email to customer services but I was able to call someone who sent me a returns label.
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest feedback. We are sorry to hear that this light wasn't easy to install. We are pleased to hear that customer service was able to assist you with your return. We will pass on your concerns to our technical team to ensure that this line of product is checked, although we do still use the same manufacturer. If you require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest feedback. We are sorry to hear that this light wasn't easy to install. We are pleased to hear that customer service was able to assist you with your return. We will pass on your concerns to our technical team to ensure that this line of product is checked, although we do still use the same manufacturer. If you require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
購入日: 05/02/2025
0
共有
JN
Joanne Nelson
Feefoに#よる#検証#済み
Oldham
1 year ago
Joanne NelsonのBritish Home Storeに関するコメント:
Service was great & lights arrived within 2 days.
Devonne
British Home Store
1 year ago
Good morning and thank you for your lovely 5 star review, we hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
アップロードされたメディア
すべてのメディア(1)を見る
Devonne
British Home Store
1 year ago
Good morning and thank you for your lovely 5 star review, we hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 05/02/2025
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Easy, Fast
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5 star review, we hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
アップロードされたメディア
すべてのメディア(2)を見る
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5 star review, we hope to see you again soon.
Kind Regards,
The BHS Team.
Good afternoon and thank you for your 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 02/02/2025
0
共有
JW
Joy Whittaker
Feefoに#よる#検証#済み
Wolverhampton
1 year ago
Joy WhittakerのBritish Home Storeに関するコメント:
Very good service prompt delivery well packaged
Devonne
British Home Store
1 year ago
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your great 5 star review. We hope to see you again soon.
Kind Regards,
The BHS Team.
購入日: 31/01/2025
69
共有
JF
Jayne Fowler
Feefoに#よる#検証#済み
Stone
1 year ago
Jayne FowlerのBritish Home Storeに関するコメント:
Customer service very helpful after not receiving parcel
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest feedback. We are sorry to hear of your experience. After checking with Royal Mail, it appears your items were lost in transit. We can either refund you the full amount or resend the products to you. A member of our customer service team has been in touch to arrange this. If you require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest feedback. We are sorry to hear of your experience. After checking with Royal Mail, it appears your items were lost in transit. We can either refund you the full amount or resend the products to you. A member of our customer service team has been in touch to arrange this. If you require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
購入日: 26/01/2025
0
共有
PT
Peter Taylor
Feefoに#よる#検証#済み
1 year ago
Peter TaylorのBritish Home Storeに関するコメント:
It was ok but Royal was very much later than than they said they would be and it wasted a whole day for me!
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5-star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5-star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
First class service. Arrived quickly and well packaged. Delivered by royal mail. Had messages to tell me when it was arriving so I knew I could be home
Devonne
British Home Store
1 year ago
Good morning and thank you for your amazing 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your amazing 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
Devonne
British Home Store
1 year ago
Good morning and thank you for your amazing 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders