Absolute rubbish! I'm not used to having my word questioned and I do not like it. Their so-called customer service needs to accept that occasionally BHS is at fault and not the customer.
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest review. I have read through your email correspondence with our customer service team and can confirm that our team asked that you provided a photograph of your item. You then received a returns link from us. We are sorry that you were not happy with the service you received however, our correspondence was strictly professional and following standard procedure. If you do require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your honest review. I have read through your email correspondence with our customer service team and can confirm that our team asked that you provided a photograph of your item. You then received a returns link from us. We are sorry that you were not happy with the service you received however, our correspondence was strictly professional and following standard procedure. If you do require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards,
The BHS Team.
Good morning and thank you for your 5 star review. We are pleased to hear that you love your new light and we hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good morning and thank you for your 5 star review. We are pleased to hear that you love your new light and we hope to see you again soon.
Kind Regards,
The BHS Team.
Thank you for your feedback, we can confirm your order was placed and as advised at the time of ordering on our email is a pre-order item to be dispatched once the stock arrives, we are glad to confirm that the item is due to arrive as advised in our email on the 16th April and will be dispatched to you promptly on arrival.
If we can assist you further please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Thank you for your feedback, we can confirm your order was placed and as advised at the time of ordering on our email is a pre-order item to be dispatched once the stock arrives, we are glad to confirm that the item is due to arrive as advised in our email on the 16th April and will be dispatched to you promptly on arrival.
If we can assist you further please do not hesitate to get in touch. Assuring you our best attention at all times.
Kind Regards
The BHS Team.
購入日: 08/01/2025
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JP
Jon Parry
Feefoに#よる#検証#済み
Kettering
1 year ago
Jon ParryのBritish Home Storeに関するコメント:
No issues
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
Devonne
British Home Store
1 year ago
Good afternoon and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The BHS Team.
Excellent service. Light fitting was well packaged, dispatched quickly and arrived safely. Didn’t realise BHS still existed. Would definitely buy from again. Positive experience.😀
Devonne
British Home Store
1 year ago
Good morning and thank you for your wonderful 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
商品のレビュー
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Devonne
British Home Store
1 year ago
Good morning and thank you for your wonderful 5 star review! We hope to see you again soon.
Kind Regards,
The BHS Team.
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles, and bedding, with fast and free UK delivery on all orders*. You'll find lots of light fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
*excludes bulbs-only orders