Well I love my pink filer but the top drawer is not screwed in and the side wall it’s flapping so my files keep getting stuck. I rang to ask if they could send me something to fix it with and was...
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Bisley Shop
Bisley Shop
21 days ago
Hi,
Many thanks for the review, we're so pleased to read that you love your new Palest Pink Home Filer, that's great news! Not so great on the service received since by the look of it though and we're really sorry to read this.
As you know, we reached out this morning, so thank you for your quick response and, as mentioned in our chat, we will get an engineer out to you asap.
Take care,
Team Bisley
Easy to order, good communication and efficient timely delivery. The unit we ordered was well made and just what we wanted.
Bisley Shop
Bisley Shop
21 days ago
Hello,
What a lovely review, thank you!
We're so pleased to read that you're happy with the service received and the product, we all love a Bridge unit and especially love Olive Green, beautiful.
Thanks again,
Team Bisley
Bisley kept me up to date at each stage. Upon delivery, there was a small area of damage, which I cannot believe passed Bisley’s dispatch check, so must have happened in transit with the third...
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Bisley Shop
Bisley Shop
21 days ago
Hi,
We're so grateful you've taken the time to leave such a fab review, thank you!
To read that you're so pleased with the service received is amazing too, it was a pleasure to help you.
With all of our best wishes,
Team Bisley
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Bisley Shop
Bisley Shop
21 days ago
Hi,
So glad your Fern is perfect for your needs, we all love ours at home too. And yes, the colour is so lovely and cheerful, enjoy.
Thanks again,
Team Bisley
購入日: 02/04/2026
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Feefoに#よる#検証#済み
1 month ago
Great product. I love my sturdy new filing cabinet, which matches my Bisley desk that I’ve had for several years. I also love the fact that it’s made in the UK. ! My queries before receiving the...
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Bisley Shop
Bisley Shop
29 days ago
Hi,
Thanks for the lovely review!
We're so pleased you love your new Palest Pink filing cabinet and bet it looks fab with your Bisley desk. We're so proud to be able to say made in the UK and glad you love it too. Great news to hear that your queries were dealt with so well, as a team, we really do appreciate the feedback.
Have a great week,
Team Bisley
Great products, easy ordering. Beautiful range of colours.
Bisley Shop
Bisley Shop
25 days ago
Hi,
A Palest Pink Home Filer, what a beautiful choice of cabinet, we're so pleased you're happy!
We hope you have a great day and enjoy the Bank Holiday weekend,
Team Bisley
Hi,
Thanks for the five stars! It's great to know service received was brilliant, thank you, it makes it all worthwhile when we read reviews like this.
Have a fab weekend,
Team Bisley
So the desk is great but the top is stuck to the chest of drawers with sticky pads which is a real problem if you want to move the desk. Had I realised then I probably wouldn’t have bought it.
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Bisley Shop
Bisley Shop
1 month ago
Dear Customer,
Thanks you for your comments, it is interesting to get feedback from various perspectives as product life is exactly the reason why this method was chosen.
The MultiDesk was designed to incorporate the storage drawers in a practical way with some customisable elements to accommodate individual working practices. Adhesive pads were chosen to make the assembly process as quick and simple as possible while still being strong enough to hold the position of the desktop while working and allow it to support any necessary equipment for home working. Should the desk need to be moved or taken apart at any time, this process again should be quick and easy and leave no extra holes or damage to the unit, so for example if you wish to move the position of the drawers to the other side, you can lift the desktop away from the drawers, swivel it around and reposition the drawers on the other side. It also means that the drawer units remain completely intact, so if you wish to use them as a standalone item in the future you can separate them from the desk, extending the potential life cycle.
If you require replacement sticky pads, our team is always here to assist.
If you have any further questions, please don’t hesitate to get in touch.
Have a lovely sunny day.
Team Bisley
Delivery took longer than I expected but I didn’t realise they made them to order so that’s on me. Very impressive!
Love my pink cabinet, fits perfectly in my craft room to store all my embroidery...
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Bisley Shop
Bisley Shop
29 days ago
Hello Alison,
Thank you for the 5 star review.
As you mentioned, all our products are made to order, hence the lead time. Our colourful units are so beautiful that they are worth the wait!
Thank you for the images, your little craft corner looks impressive.
Have a lovely day and get in touch if you need our assistance in future.
Team Bisley
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Bisley Shop
Bisley Shop
1 month ago
Hello Alison,
Thank you for the 5 star review.
As you mentioned, all our products are made to order, hence the lead time. Our colourful units are so beautiful, that they are worth the wait!
Thank you for the images, your little craft corner looks impressive.
Have a lovely day and get in touch if you need our assistance in future.
Team Bisley
Service was OK but delivery was bad. Would not buy again. I am left with damaged floor (scratches and a bad dent/hole breaking the seal) and a unit with small colour fault but would not have the...
Seem like amazing products but it seems to be a very slow organisation with nothing moving quickly. Damaged items arrived and then very slow responses to resolve - nearly a month later and still...
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Bisley Shop
Bisley Shop
1 month ago
Hello,
We’re very sorry to read your review and to hear that you were disappointed with your experience.
After reviewing our emails, I can see that the issue with your desktop was resolved on the same day it was reported. However, there was an unexpected delay with the collection, which then delayed your refund. We completely understand how frustrating this must have been, and we sincerely apologise for the inconvenience this would have caused.
We have raised this with our courier and will be investigating the delay further to help prevent this from happening again.
Thank you for your patience and for taking the time to share your comments and we hope this won’t deter you from ordering with us again.
Many thanks
Team Bisley
Bringing timeless British craftsmanship into your space, we fuse heritage with bold design and vibrant colour.
Our furniture is built to live with you—designed for everyday life, crafted to last, made to belong. With a rich tradition of quality and innovation, we reimagine furniture to bring character, purpose, and joy to every home.
Bringing timeless British craftsmanship into your space, we fuse heritage with bold design and vibrant colour.
Our furniture is built to live with you—designed for everyday life, crafted to last, made to belong. With a rich tradition of quality and innovation, we reimagine furniture to bring character, purpose, and joy to every home.