Hi,
Thank you so much for the 5 star review! We’re really grateful for it and so pleased you love your Fern in Golden Sunflower Yellow, a great choice.
We are, however, sad to read of your experience with the delivery of your Fern. We’ll feed back the information given to ensure that others don’t feel as uncomfortable and upset as you did and thank you for your honesty, it’s appreciated. Do let us know if you want to come back for another piece and we will sort out a discount voucher for you to thank you personally.
Take care,
Team Bisley