Bents Garden & Home レビュー

Thank you for letting us know about the high standard of service you received from our Online Store and we hope to be of assistance again in the future. Kind regards

Thank you for taking the time to leave a review on your recent purchase. We’re very sorry to hear that your gift voucher hasn’t arrived. We understand how disappointing and frustrating this must be, and sincerely apologise for the inconvenience caused. Unfortunately, it appears your order may have been lost in the transit, and I understand our Customer Care colleagues have been in touch to personally address your concerns. Please accept our sincere apologies but thank you for bringing this to our attention. Kind regards

Thank you so much for your feedback on your recent purchase and please accept our sincere apologies for any disappointment and inconvenience caused. We're pleased to hear that you were happy with how your concerns were handled when you contacted us, but appreciate that your order should have arrived safely in the first place. We will look into your concerns regarding the packaging and lack of fragile labelling and why as a fragile item it was not clearly marked to indicate this. Thank you again for your understanding and for bringing this to our attention, we hope the replacement mirror arrives safely and we sincerely hope this will not deter you from using our Online Store again in the future. Kind regards

Thank you for letting us know that you received a high standard of service from our Online Store. We hope your friend enjoys their rose and thank you for choosing to visit; we hope we may be of assistance again in the future. Kind regards