friendly and very helpful staff all questions answered coherently
JulieAnn Martindale
AXA Insurance - Northern Ireland
9 years ago
Thanks so much Charles for taking the time to give us your feedback. It is lovely to read about the service that you have received from our local staff.
Lose two stars Told paper work would be with me in two days Still waiting on it now 14 days Am I insured ?
JulieAnn Martindale
AXA Insurance - Northern Ireland
9 years ago
Hi Robert. First of all thanks very much for your feedback. I have tried to call you but could not leave a message. I have taken a look at your policy and I can see that your certificate was issued on 31st October to the address we have on file. I am sorry you have not received this. I can also see that you are registered on MY AXA which is our self service site where you can print your documents if it is more convenient for you in the future. I have also sent a duplicate copy in the post.
Regards
Julie-Ann
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Feefoに#よる#検証#済み
9 years ago
Great company to deal with
Really easy to navigate the MyAxa, plus when contacted via telephone, really helpful. Have insured through AXA for around 9 years now, you may get slightly cheaper quotes but will you get the...