Step2wo レビュー

Quality is very important to us at Step2wo as well as comfort and style, so we do try to source the best shoe factories. Thank your feedback. Sincerely, Francesca

We have looked into this for you and can see that there was a problem with the payment system which did not notify us of your order. We are very sorry for this and have since looked into the problem and hope to have resolved it. Had this order come through properly like all our other orders we would have had this sent to you immediately, we are just sorry this did not happen as we take our dispatch and delivery times very seriously. Sincerely, Francesca

We are very sorry to hear this. We also agree that this is too long and this is by all means not a usual length of dispatch time for us. I have looked into your order and can see it was going to the Netherlands. The problem here was that we were in the midst of changing our international couriers which caused the delay on your order. We sincerely apologise for the delay and for any inconveniences this may have caused. Sincerely, Francesca

This is great feedback, we do try to dispatch and deliver as quickly as possible. Thank you for you feedback. Sincerely, Francesca

Aw what a great birthday present, we do hope she liked them! We are very happy to hear she had them in time for her birthday. Thank you for taking the time to give us feedback, we love hearing from our happy customers! Sincerely, Francesca

Great, thank you for your feedback! Sincerely, Francesca

Lovely feedback! We do try our best to keep our customers informed of delivery and provide them with various delivery options if not available to receive them as we do realise people can be very busy, especially with children. Thank you for your feedback. Sincerely, Francesca

Great feedback, thank you! Sincerely, Francesca

Brilliant, we are glad to hear they fit so perfectly, we do hope she enjoys wearing them! Sincerely, Francesca

Thank you for your wonderful feedback! Sincerely, Francesca