Nice website, lovely range, arrived very quickly even during the strikes and christmas rush.
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order and that it arrived so quickly! Wishing you a very Merry Christmas.
Ordered product on 9th December and at 2pm 16th December still no product
Xmas Direct
XmasDirect
3 years ago
Hello Steven, thank you for taking the time to leave us feedback. We are very sorry to hear you have not yet received your order, as you are probably aware this is due to postal strikes which are currently causing delays across the whole courier network. This is completely out with our control and we are trying our absolute best to get parcels out to customers on time. Upon checkout on our website there is a message above the 'proceed to checkout' button where we explain that delivery times are less reliable than usual. This is also highlighted again in your order confirmation. Upon tracking your parcel, I can see this is currently at your local depot and is now due for delivery today.
SD
Steven Dodds
3 years ago
The delivery has still not been received as I have checked the post today the 20th December. These were replacement bulbs I ordered and to be honest IF I ever receive them it will be too late. My suspicion is the package has gone missing so as you have failed to deliver what I ordered and paid for I will be getting a refund from my credit card company
Xmas Direct
XmasDirect
3 years ago
Thank you for your response. I'm very sorry to hear you have still not received your order, the ongoing postal strikes are severely effecting deliveries at the moment, therefor we cannot guarantee delivery within our usual timeframe due to this. I do agree that this seems longer than usual, please can you contact us at info@xmasdirect.co.uk and one of the team can investigate further.
Recensioni del prodotto
Data di acquisto: 09/12/2022
267
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AP
ANGIE PICKERSGILL
Verificato da Feefo
3 years ago
Ciò che ANGIE PICKERSGILL ha detto su XmasDirect:
fantastic friendly service and very helpful. Would definitely recommend and use again. Thank you for all the advice on the lights they look fabulous on our tree.
Xmas Direct
XmasDirect
3 years ago
Hello Angie, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas.
Recensioni del prodotto
Data di acquisto: 13/12/2022
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
I have bought from Christmas Direct in the past and have always found their service to be efficient. I will continue to use them for my Christmas supplies of baubles and lights not to mention spare...
Leggi altre
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas.
Made 4 separate orders, I got one wrong and they were please to help. Fast shipping during strike as the send the fastest way. Lovely speaking people!
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us such great feedback! We are so pleased to hear you are happy with your order and our service!
Recensioni del prodotto
Data di acquisto: 08/12/2022
1
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Cliente fidato
Verificato da Feefo
3 years ago
Excellent products and service. Price very reasonable
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with our service.
Data di acquisto: 10/12/2022
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Can't comment any further as still waiting for goods
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. I can see your parcel was delivered by Royal Mail on the same day you left this review. This was posted through your letterbox. If you require proof of delivery please email us at info@xmasdirect.co.uk and we can forward the tracking to you.
Data di acquisto: 10/12/2022
12
Condividi
PB
Philip Backhurst
Verificato da Feefo
3 years ago
Ciò che Philip Backhurst ha detto su XmasDirect:
Easy to use website, quick answer to my query and prompt delivery.
Xmas Direct
XmasDirect
3 years ago
Hello Philip, thank you for sharing your feedback with us. We are so pleased to hear you are happy with our service and speedy delivery!
Data di acquisto: 09/12/2022
3
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Order placed and delivered within a week and goods arrived in tact and worked. What else needs to be said!
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us a review. We are so pleased you are happy with your order!
Recensioni del prodotto
Data di acquisto: 09/12/2022
2
Condividi
KL
Kathleen Longhurst
Verificato da Feefo
3 years ago
Ciò che Kathleen Longhurst ha detto su XmasDirect:
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
