Thank you for your feedback on the Vision Robot Mower. We are sorry to hear about the difficulties you have encountered with your particular terrain. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.
Our support team has been in touch to provide a solution, and we recommend using additional magnetic strips to ensure optimal performance on your terrain. These strips will help the mower navigate more effectively, providing the thorough and efficient mowing experience that we strive to deliver. Alternatively another solution would be to create a more visible border that the camera would be able to detect and therefore avoid the area.
We understand that every garden is unique, and we're committed to making sure our product meets your specific needs. If you have any further questions or require additional assistance, please don't hesitate to reach out. We are here to help and ensure you have the best experience possible with our robot mower.
