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William Russell Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/william-russell-ltd | Feefo

Visualizzazione di tutte le 1,436 recensioni

Member

8 years ago

Data di acquisto: 07/04/2017

Ciò che Member ha detto su William Russell:

Generally, you are providing a good services however sometime the questions asked for approvals are not sounding logic. This may delay approvals for specific services where a quick response is...

Cliente fidato

8 years ago

Data di acquisto: 07/04/2017

We didn't like the approach of pushing to do the transfer day yes and day although we still had 3 weeks to do the payment. I understand they want to get the comission asap but not only does look...

James

William Russell

8 years ago

Hi. Thank you for your feedback and I'm sorry to hear about your experience with one of our brokers. We have let them know about this and asked them to speak with you directly. JL

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 07/04/2017

N/A

Member

8 years ago

Data di acquisto: 25/01/2017

Ciò che Member ha detto su William Russell:

William Russell Ltd服务极好

Insurance

Cliente fidato

8 years ago

Data di acquisto: 05/12/2016

Excellent service by William Russell Ltd

The Sales employee was experienced and friendly.

Cliente fidato

8 years ago

Data di acquisto: 23/12/2016

I didn't have any issues with my application so I am so far happy with the ...

I didn't have any issues with my application so I am so far happy with the service

Member

8 years ago

Data di acquisto: 31/12/2016

Ciò che Member ha detto su William Russell:

so far it's been pretty negative. Payment done over a week ago, and still

so far it's been pretty negative. Payment done over a week ago, and still no insurance certificates or "proof" of insurance.

James

William Russell

8 years ago

Hi Bruce,

I've looked in to your account and you are covered but we are awaiting some documentation from yourself before we can issue your certificate of insurance. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James

Member

8 years ago

Actually this is not true. Your company finally issued the insurance certificate, but despite having all passport copies etc., you still spelled the names wrongly of 2 of my family members. Not impressed.

James

William Russell

8 years ago

Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James

Recensioni del prodotto

James

William Russell

8 years ago

Hi Bruce, I've been informed that you are on 2016 rates so there is no increase expected. There may have been some confusion with your broker. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James

Member

8 years ago

I was informed that there would be an automatic increase of at least 12% from 2017 - despite the fact that we don't even have the insurance certificate, and we obviously have NOT A SINGLE CLAIM. hoW CAN YOU POSSIBLY JUSTIFY THIS?

James

William Russell

8 years ago

Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James

Member

8 years ago

Data di acquisto: 31/12/2016

Ciò che Member ha detto su William Russell:

De var meget venllige og hjælpsomme og kunne svare på mine spørgsmål

Venlige og hjælpsomme

Recensioni del prodotto

Member

Cyprus

8 years ago

Data di acquisto: 30/11/2016

Ciò che Member ha detto su William Russell:

One of the best Expat insurance services available. Very good service.

Very Professional service. Clear and comprehensive explanation of products with a very helpful customer service.

Recensioni del prodotto

Member

Phnom Penh

8 years ago

Data di acquisto: 30/11/2016

Ciò che Member ha detto su William Russell:

Disappointing

Without thought or further questioning my previously injured knee was left out of the coverage. I work in an office, without the knee I can still work. It proves that systems are more important than...

James

William Russell

8 years ago

Hi Eelco, Thank you for your review and we are sorry that you feel you have had a bad experience. We are quite clear that we exclude pre-existing medical conditions but we are happy to discuss your concerns with you if you would like to send an e-mail to james.larter@william-russell.com. Thanks, James

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Informazioni su William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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William Russell Recensioni

William Russell InsuranceAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoAll as expected so far. However so slow when approving for required checks.

ELIINDAEDDAltre recensioni di questo prodotto (9)Visualizza il sito web del prodotto4 days after making payment, we were told by your agent that a minimum 12% rate increase would be in effect. How can you possibly justify this, when we have not even started the policy. If this is...Leggi tutto

ELIINDEURAltre recensioni di questo prodotto (9)Visualizza il sito web del prodotto

William Russell InsuranceAltre recensioni di questo prodotto (4)Visualizza il sito web del prodotto

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