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William Russell Recensioni

Valutato
Eccellente

Independent provider of international health, life & income protection insurance.

Servizio
4.5
/5
Prodotto
4.5
/5

5

4

3

2

1

93

23

6

3

4

129

valutazioni nell'ultimo anno

Visualizzazione di tutte le 1,445 recensioni
ME
Member
8 years ago
Data di acquisto: 15/06/2017
Ciò che Member ha detto su William Russell:
Fully satisfied with the service
Responded immediately, provided full information very clear and detailed. Payment process went smooth as well
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Natalie Harris
William Russell
8 years ago
Thank you for such positive feedback. We are delighted to welcome you to William Russell.
1
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ME
Member
8 years ago
Data di acquisto: 25/04/2017
Ciò che Member ha detto su William Russell:
Fast response
They respond quickly to querries.
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Natalie Harris
William Russell
8 years ago
Thank you for leaving your positive comments and rating. We do appreciate this.
0
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ME
Member
8 years ago
Data di acquisto: 01/05/2017
Ciò che Member ha detto su William Russell:
Brokers make things easy when you don't have the time
Pacific Prime made the task of my insurance easy and effortless great customer service. I didn't have to deal with William Russell direct.
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Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave your feedback.
1
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ME
Member
Lusaka, Zambia
8 years ago
Data di acquisto: 30/04/2017
Ciò che Member ha detto su William Russell:
UNPROFESSIONAL FUNDS PAYMENT HANDLING
Inconveniencing demands of small amounts of funds deducted by the banks in the process of the Telegraphic Transfer of the funds and your refusal to release the policy due to the fact that around 1%...

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Natalie Harris
William Russell
8 years ago
Thank you for taking the time to leave feedback, this is appreciated. I am sorry to hear about the issue you've had with your recent renewal. We will contact you today to discuss in more detail the issue you experienced. Your feedback will help us to improve our service.
0
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ME
Member
Lebanon
8 years ago
Data di acquisto: 22/05/2017
Ciò che Member ha detto su William Russell:
Was a pleasure to work with
Very professional and highly qualified employees.
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Natalie Harris
William Russell
8 years ago
Your excellent rating and positive feedback is highly appreciated. We are really happy to welcome you to William Russell.
Recensioni del prodotto

2
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Cliente fidato
8 years ago
Data di acquisto: 14/04/2017
Excellent coverage and prompt payment of claims
Service has always been first class.
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Natalie Harris
William Russell
8 years ago
We are so pleased to hear that you are happy with the service and cover you receive from us. Many thanks for your 5* rating and positive feedback.
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2
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ME
Member
Bangkok Thailand
8 years ago
Data di acquisto: 08/04/2017
Ciò che Member ha detto su William Russell:
Global Health Cover at Competitive Rates
very good rates and responses to inquiries.
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Natalie Harris
William Russell
8 years ago
Thank you so much for your excellent rating and positive feedback, we do appreciate this.
Recensioni del prodotto

1
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ME
Member
Hong Kong
8 years ago
Data di acquisto: 27/04/2017
Ciò che Member ha detto su William Russell:
Courteous and professional
My renewal was handled in a transparent and efficient manner. To date my experience with William Russell Ltd has been a very positive one.
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Natalie Harris
William Russell
8 years ago
We are very happy to hear that your experience with us has been a positive one. Thank you for taking the time to leave your comments.
1
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ME
Member
8 years ago
Data di acquisto: 03/04/2017
Ciò che Member ha detto su William Russell:
I only used your services once, ten years ago. So far my wife and I are satisfied. My only concern is that being ultimately insured by Allianz, why do we have to go through two insurance brokers, one...

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Natalie Harris
William Russell
8 years ago
Thank you for your review and 4* rating. As the provider of the Global Health plans, William Russell are unable to give you advice about other companies or plans, we can only give you information about what our plans cover. Some of our customers may choose to use a broker who can provide advice and information about other companies, other plans and premiums. Unfortunately, as much as we would like to, it is just not possible to charge premiums in various different currencies. At present, we can only accept payment in GBP, USD or Euros. In regards to your comment about flexible coverage with higher premium if hospitalisation is required outside the home country, this sounds very much like our Essential plan. I believe you were sent an Essential plan quote at your renewal but if you would like to look into this further now, I will send you the details of this plan again directly. Again, thank you for taking the time to provide your feedback.
0
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ME
Member
8 years ago
Data di acquisto: 07/04/2017
Ciò che Member ha detto su William Russell:
Everything is ok, We are pleased with how the company reacts to our requests
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Natalie Harris
William Russell
8 years ago
Thank you for taking the time to review our service and products and provide feedback, it is very much appreciated.
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Informazioni su William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Informazioni su William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.