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White & Sons Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/white-sons | Feefo

Visualizzazione di tutte le 172 recensioni

Mrs Proctor

Horley

6 years ago

Data di acquisto: 03/04/2019

Ciò che Mrs Proctor ha detto su White & Sons:

Very worried for 30 minutes

I was disgusted yesterday when I was being chased for money. I was told that I had not payed a direct debit. After about half an hour of mobile phone calls, investigations by me through my bank, who...

Jennie

White & Sons

6 years ago

Thank you for taking the time to share your experience with us. We pride ourselves on offering outstanding customer service so we are of course extremely disappointed to hear that an administrative error has left you feeling so let down. We can only apologise again for asking you to double check the payment had been sent. I’m sure you can appreciate it is essential that any outstanding payments need to be rectified promptly, this ensures clarity and security for both our clients and our suppliers. We are very sorry that this situation caused you any unnecessary worry. Kindest regards White & Sons

Mrs Proctor

6 years ago

I understand that you need to check outstanding payments but perhaps you should check your own records before frightening people. It was obviously your error but it seems that you made no effort to track that before contacting me. This was only done after my daughter asked you to check.

Jennie

White & Sons

6 years ago

Thank you for your further feedback. We shall of course investigate our handling of your situation to ascertain if there are any further training or process needs which could help alleviate this unfortunate misunderstanding. Again, please accept our most sincere apologies for any inconvenience caused.

Vedi l'intera recensione del cliente

Mr Long

6 years ago

Data di acquisto: 09/05/2019

Ciò che Mr Long ha detto su White & Sons:

Informative and Attentive

Bethany was very attentive and informative at every step of the process. Both estate agents and solicitors linked up well, and kept me in the loop. The end to end process was smooth and stress...

Jennie

White & Sons

6 years ago

Thank you very much for taking the time to review our service. Bethany was extremely proud to read your comments. Really pleased your experience was stress free and smooth.

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Mr & Mrs Smith

6 years ago

Data di acquisto: 09/05/2019

Ciò che Mr & Mrs Smith ha detto su White & Sons:

Trouble free selling.

We were very happy overall with the process involved with selling our property. There were plenty of viewings organised and feedback was always given. The marketing was undertaken to a good standard...

Jennie

White & Sons

6 years ago

Thank you very much for your recommendation. Thank you for choosing White & Sons to sell your home, really pleased you were happy with the process.

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Trusted Customer

6 years ago

Data di acquisto: 06/03/2019

Ciò che Trusted Customer ha detto su White & Sons:

We were first time buyers, purchasing a property is not a easy process for us. White & Sons kept chasing all relevant documents for us and kept us updated. They have helped to speed up the process.

Jennie

White & Sons

6 years ago

Thank you for taking the time to review our service, it is much appreciated. We know that proactive communication really does speed the process along. We are pleased we were able to make your first purchase a pleasant experience.

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Trusted Customer

6 years ago

Data di acquisto: 15/03/2019

Ciò che Trusted Customer ha detto su White & Sons:

Great Responsive Service

We recently purchased a property where the agent was White & Sons. Their service was excellent and were always very responsive. Particular thanks to Ollie. The standard of their service would...

Jennie

White & Sons

6 years ago

Thank you very much for taking the time to write such a glowing review. We would of course be delighted to help with any future property sales. Kindest regards White & Sons

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Trusted Customer

6 years ago

Data di acquisto: 15/03/2019

Ciò che Trusted Customer ha detto su White & Sons:

Friendly helpful staff. Got back to me quickly regarding queries.

Jennie

White & Sons

6 years ago

Thank you for taking the time to leave a review, it is much appreciated.

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Trusted Customer

Banstead

6 years ago

Data di acquisto: 08/03/2019

Ciò che Trusted Customer ha detto su White & Sons:

Great experience from a buyer’s perspective

Andrew was very professional and helpful the whole way through the purchase process. The sales progression was very clear and it was enjoyable buying a property through this agency.

Jennie

White & Sons

6 years ago

Thank you for taking the time to leave a review, it is very much appreciated. We are so pleased that your experience was a pleasant one, we aim to take the stress and hassle out of moving. Very pleased you enjoyed the process.

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Trusted Customer

6 years ago

Data di acquisto: 12/02/2019

Ciò che Trusted Customer ha detto su White & Sons:

Great service would highly recommend

Worked hard to ensure the successful completion of chain during house sale/purchase. White and sons kept good communications throughout and ensured the success in a timely mannner. Thank you!

Jennie

White & Sons

6 years ago

Thank you very much for your glowing review, we are extremely pleased we were able to help you.

Vedi l'intera recensione del cliente

Cliente fidato

6 years ago

Data di acquisto: 27/02/2019

Professional and friendly

Jennie

White & Sons

6 years ago

Thank you for taking the time to review our service. As an independent business this feedback is extremely important and highly valued. Thank you once again.

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Trusted Customer

6 years ago

Data di acquisto: 13/02/2019

Ciò che Trusted Customer ha detto su White & Sons:

Great customer service from white and sons Lorraine often went out of her way to help with any complications we had. Will recommend and definitely use in the future.

Jennie

White & Sons

6 years ago

Thank you very much for your kind feedback. Your recommendation is the highest accolade we could ask for. If you need our help in the future we would be honored to help.

Vedi l'intera recensione del cliente

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Informazioni su White & Sons

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley & Oxted. The firm is a forward thinking business which uses cutting edge technology backed by 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: *Estate Agents & Property Consultants *Lettings & Management *Commercial Property *Block Management *Agricultural & Rural Services *Professional Valuations *Planning Consultants *Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of our experience.

01306 887654

104 High Street, Dorking, Surrey, RH4 1AZ, United Kingdom

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