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Recensioni di Wendy Wu Tours

Visualizzazione di tutte le 5,406 recensioni

Cliente fidato

11 years ago

Booking operators were all busy when we called, but they rang us back within the…

Booking operators were all busy when we called, but they rang us back within the time period promised. All questions were answered clearly and informatively. E-mail confirmation was prompt. A very...

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Data di acquisto: 24/07/2015

Cliente fidato

11 years ago

I needed to ask several questions about 2 different holidays to help us make up our…

I needed to ask several questions about 2 different holidays to help us make up our minds as to which one we preferred.The lady who spoke to us was very patient and helpful with her advice and...

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Wendy Wu Tours

11 years ago

Thank you for taking the time to post your kind comments about Lisa who booked your Around Cambodia Tour with us that departs next year. We are looking forward to welcoming you on board your tour, which promises to be an unforgettable experience you are no doubt excited about. At Wendy Wu Tours we pride ourselves on our high levels of customer service and are pleased you received a service in line with our standards. Thank you for your comments about Lisa and the service she has provided you with, we will pass your comments onto Lisa who will be delighted with your kind words. If you have any further questions about your tour please feel free to call us on our new Freephone Number: 0800 630 0888 Kind regards, Junior.

Data di acquisto: 24/07/2015

Cliente fidato

11 years ago

The service and information provided by Wendy Wu Tours is excellent, if our booked holiday…

The service and information provided by Wendy Wu Tours is excellent, if our booked holiday is as good and straight forward as the initial information provided, we will be very pleased.

Data di acquisto: 21/07/2015

Cliente fidato

11 years ago

Very helpful especially with flight options. Suggested a route which met our approval.

Data di acquisto: 15/07/2015

Cliente fidato

11 years ago

excellent service from Lisa, booked all that was asked

Wendy Wu Tours

11 years ago

Thank you for booking your Majestic Yangtze tour with us and we are sure you will have a great experience while in China next year and thank you for your kind words about Lisa in Reservations, we will be sure to pass your comments onto Lisa! Thank you for booking with us and we look forward to welcoming you on board your tour. Kind regards, Junior.

Data di acquisto: 22/07/2015

Cliente fidato

11 years ago

i was given helpful service and hope the grand tour of China is as good.

Data di acquisto: 21/07/2015

Cliente fidato

11 years ago

I have rung Wendy Wu to discuss a holiday in China with them. Each of the…

I have rung Wendy Wu to discuss a holiday in China with them. Each of the sales staff was most helpful resulting in my decision to make a booking with them. Only point is that it takes a time to...

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Wendy Wu Tours

11 years ago

Thank you for posting your review about the service you have received from us at Wendy Wu during your booking experience. We are very pleased to hear that the helpfulness of our staff was one reason which led you to book with us as we pride ourselves on our high customer service level. We do have switch board options if you do not have the direct dial of the member of staff you wish to speak to, these options are designed to ensure you are connected to the right person relating to the reason for your call. We can appreciate however, that at times we experience a high volume of calls which can result in slightly longer waiting times. This is one of the reasons we are pleased to now have a Freephone number so you will not be charged for calls to our office regardless of call duration. Please feel free to call on our new Freephone number for any future queries. 0800 630 0888 Kind regards, Junior.

Data di acquisto: 19/07/2015

Cliente fidato

11 years ago

Excellent booking service.

Data di acquisto: 20/07/2015

Cliente fidato

11 years ago

The booking was made very easy by Steve, a very polite and helpful person I…

The booking was made very easy by Steve, a very polite and helpful person I have yet to receive my conformation of my booking however I except that to arrive in the next day or so now my deposit...

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Wendy Wu Tours

11 years ago

Thank you for your comments about the service you have received from us to date and we are pleased to hear that you have received a service from Steve that is in line with our high standards. We will pass your comments onto Steve who will very pleased. Now that you have paid your deposit, your documents will follow within 48 hours along with any relevant Visa information for you to complete. Please contact us if you need any assistance with this or have any questions. Kind regards, Junior.

Data di acquisto: 19/07/2015

Cliente fidato

11 years ago

Any questions answered speedily and efficiently. Looking forward to our holiday experience.

Data di acquisto: 17/07/2015

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