Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Recensioni di Wendy Wu Tours

Cliente fidato

10 years ago

Excellent. Brilliant guide (Allen) made even the most tiring days and airport delays bearable and…

Excellent. Brilliant guide (Allen) made even the most tiring days and airport delays bearable and ensured everything ran as smoothly as possible.

Wendy Wu Tours

10 years ago

Thank you for your feedback - we are delighted to hear that your guide Allen was such a great asset to your tour, particularly when there were unforeseen delays. It's pleased us greatly to also find out that you've achieved one of your childhood goals and visited the astonishing world-renowned sites China has to offer! We look forward to welcoming you back on another Wendy Wu adventure! Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 31/10/2015

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Cliente fidato

10 years ago

We stayed in very good hotels. Our leader and the local guides were very informative.

Wendy Wu Tours

10 years ago

Welcome back from your tour with Wendy Wu featuring the Telegraph! We are delighted to see that you have rated both service and product as excellent! Thank you for your feedback in regards to food, which we will make note of. Enjoy your pictures from the amazing destinations you visited, and we hope to see you back again soon. Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 28/10/2015

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Cliente fidato

10 years ago

excellent tour guides particularly Fahad he was clear and concise and liked his sense of…

excellent tour guides particularly Fahad he was clear and concise and liked his sense of humour.

Wendy Wu Tours

10 years ago

Wow! Welcome back on your 5th tour with Wendy Wu! It is safe to say that you have thoroughly enjoyed the exciting variety of tours on offer and cannot thank you enough for your on-going support. Thank you for your feedback - Fahad especially will be chuffed to hear that he put a smile on your faces and you were very happy with the service received. We look forward to welcoming you back on your 6th tour with us in the near future! Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 27/10/2015

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Cliente fidato

10 years ago

I have still not received any confirmation of my recent booking, despite having paid my deposit…

I have still not received any confirmation of my recent booking, despite having paid my deposit of £350 on Tuesday. I was told I would receive confirmation by email immediately and I have not,...

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Wendy Wu Tours

10 years ago

It was lovely speaking with you this morning - we are pleased to hear that you located your confirmation documents and are sure that you are looking forward to your trip with us. If you have any further queries, please do not hesitate to contact us. Kind regards, Shanice

Data di acquisto: 11/11/2015

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Cliente fidato

10 years ago

Couriers good, buses on time, hotel rooms excellent

Recensioni del prodotto

Data di acquisto: 28/10/2015

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Cliente fidato

10 years ago

I have already returned a feedback form (30/10/15) however I am happy to do so again.

Wendy Wu Tours

10 years ago

Welcome back from your Discover China with the Telegraph tour and thank you for sending us in your feedback. We are grateful for such kind comments and are delighted to hear that you had such a great time - exceeded by the company of Neil Conner and John Craven. Wendy Wu has received several uplifting reviews about your guides and will be sure to pass these on! We look forward to welcoming you back on tour with us in the future and your family and friends also, so that they too can experience the treasures of China. Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 29/10/2015

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Cliente fidato

10 years ago

The lady that I spoke to was extremely friendly and helpful. I had originally booked…

The lady that I spoke to was extremely friendly and helpful. I had originally booked my interest online but no one phoned me back so I had to phone in myself which was a shame. The booking process...

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Wendy Wu Tours

10 years ago

Thank you for booking with us on the incredible Grand Tour of China! Sorry to hear that you were not initially contacted as swiftly as hoped for, however we are delighted to hear that you spoke directly to one of our staff and booked a fantastic trip covering China's top destinations! Wishing you a wonderful tour for next year and in the meantime if you have any further queries please feel free to contact us. Kind regards, Shanice

Data di acquisto: 11/11/2015

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Cliente fidato

10 years ago

Really efficient and knowledgeable company.

Data di acquisto: 31/10/2015

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Cliente fidato

10 years ago

Not enough information provided about tour activities, advertised as a comfortable pace however many of…

Not enough information provided about tour activities, advertised as a comfortable pace however many of our tour were unable to complete some of the activities due to the strenuous nature. Lot of...

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Wendy Wu Tours

10 years ago

Thank you for taking the time to provide us with your feedback. We make every effort to make sure that our passengers are aware of each tour's pace, so are disappointed to hear that you found it difficult. Each meal included in the group tours are planned to give you a genuine taste of the regions that you visit, and these are usually accompanied by rice. We can see that by your product rating you enjoyed the adventure overall and hope that this has not deterred you from embarking on a new adventure with us in the future. Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 26/10/2015

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Cliente fidato

10 years ago

Booking holiday fine but then had problems getting through on the phone lines with queries.

Wendy Wu Tours

10 years ago

Thank you for your constructive feedback and welcome back. We are sorry to hear that you felt the hotel in Guilin was of a lower standard to Xian, Shanghai and Beijing. Despite this, we hope you had a lovely tour with us and welcome you back to Wendy Wu Tours for another exhilarating adventure. Kind regards, Shanice

Recensioni del prodotto

Data di acquisto: 27/10/2015

0

Wendy Wu Tours Recensioni

Magnificent ChinaAltre recensioni di questo prodottoVisualizza il sito web del prodottoExcellent. Quite tiring as I'm over 70 and just had 2 new knees! But I managed it fine and saw all the things I had longed to see since childhood. Brilliant. Thank you

Discover China with the TelegraphAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe food was very interesting but sometimes it was not as hot as it could have been. The pace of the holiday was fast and tiring but we managed to see amazing sights and places so it was worth it.

Road to SamarkandAltre recensioni di questo prodottoVisualizza il sito web del prodottobrilliant another winner we have now completed our 5th tour with wendy wu hope to do more in the future

Magnificent ChinaAltre recensioni di questo prodottoVisualizza il sito web del prodottonice pace but too much time given to shopping for tat once at the expense of a more interesting visit

Around CambodiaAltre recensioni di questo prodottoVisualizza il sito web del prodottoA good adventure but not exactly as advertised in the brochure or on the web site

Wonders of ChinaAltre recensioni di questo prodottoVisualizza il sito web del prodottowould of been excellent bar the one hotel in Guilan our room was rather dirty and noisy due to the double glazing failure.

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