Thank you for taking the time to provide us with your feedback overall. We are gratified to learn that you were pleased with the service you received and the information given throughout your tour.
We are deeply apologetic to hear that you suffered with altitude sickness on tour. Our documentation has now been revised to highlight this more for our 2016 tours.
We hope to welcome you back on tour with us again. We also offer private and tailor made tours, which allows our customers to explore the beautiful destinations at their own pace and create personalised itineraries to visit areas of profound interest in China and South East Asia.
Kind regards,
Shanice
I did not receive good service on the Cambodia part of the tour which Wendy Wu are aware of
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to post us your review of your recent trip to Cambodia and Vietnam.
We regret your disappointment with elements of the Cambodia part of your tour but we hope you are satisfied with our reply to your complaint.
We hope that you have been able to take away some positive memories from your tour with us.
Kind regards,
Shanice
The guide was excellent, very knowledgeable and courteous. All drivers and staff who met us were very polite & helpful
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome back home from your Golden Triangle tour with Wendy Wu and thank you for your comments!
We are pleased to see you have rated the service and product received as excellent, particularly your guides and drivers.
This tour is the classic introduction to this vast and beautiful country, which we can see you thoroughly enjoyed and would have appreciated spending longer in!
Here at Wendy Wu we offer an extensive range of Southeast Asia tours and thus we hope to see you book with us again in the near future to sample more of this captivating part of the World.
Kind regards,
Shanice
Hebe very good guide, as were all the local guides. Got us more blankets at onefirst hotel as we were cold and got our room moved on the second night of last hotel as not impressed with the one we...
Leggi altre
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your feedback. It is gratifying to hear that you enjoyed and appreciated the attentiveness of our guides on tour, dealing with any matter you had effectively. We will pass your praise onto China whom in turn will share your comments with Hebe.
We are delighted to learn that you have had such a great time on your Magnificent China tour visiting some of the marvellous highlights China has to offer; The Great Wall, Terracotta Warriors & Giant Pandas, to name a few!
We hope your appetite for Asia has been increased and welcome you back at some point in the near future on another one of our amazing tours.
Kind regards,
Shanice
It would have been excellent, but my confirmation e-mail went missing and I had to phone up the next day to get it recent.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for choosing Wendy Wu for your Grande Yangtze tour next year!
A confirmation email was sent to you the same day your booking was made, however we apologise that this was not effectively received. We have recently also emailed your tour dossier and visa forms to you which we trust you have now received.
If you have any further queries then please contact our operations department where we will be more than happy to assist.
Kind regards,
Shanice
Superbly organised and I always felt well looked after. The National Guide was superb. Many of the local guides were also very good, a couple of lack lustre ones but nothing to complain about.
As ever Wendy Wu delivers! A first class tour superbly organised on every level. An excellent guide who ensured our total satisfaction.
'Land of the Blue Sky' is indeed unlike anywhere else, a must...
Leggi altre
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome back after yet another fantastic adventure with us on the Mongolia and Naadam Festival tour! We truly thank you for your on-going praises and support.
We are also gratified to hear that you have had such a great time - evident from such a poetic summary written to exemplify your time in Mongolia once again.
Looking forward to receiving great pictures of your time away and wishing you a fantastic trip on your next tour booked with us on the Harbin Snow & Ice Festival tour in February!
Kind regards,
Shanice
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.