loveholidays Recensioni

Hello Olga, thank you for leaving a review. We're sorry you were left disappointed with our customer service, we'll pass this feedback on to the relevant department to improve our service in the future. You're more than welcome to get in touch via live chat on our website, Facebook or Twitter. Thank you.

Hello Olga, I have reviewed your booking and see that you have managed to make contact with the relevant team and that this matter has now been resolved for you. With best wishes, loveholidays

Hello Amanda, thank you for reaching out to us and sorry for the difficulties you have faced in trying to contact us. Firstly please contact our Credit Control Team creditcontrolteam@loveholidays.com with regards to your payment schedule, you can be put through to them directly at point of contact through our livechat service and our agent will do their best to resolve any other concerns or enquiries at point of contact with you https://www.loveholidays.com/about-us/contact-us.html Kind Regards, loveholidays

Hello Mark, if you could please reach out to us via our livechat service, we will be able to advise fully on this matter https://www.loveholidays.com/about-us/contact-us.html

Hello Mathew, thank you for leaving a review. We're sorry you were left disappointed with our customer service. We will pass this feedback on to the relevant department to improve our service in the future. All airlines are working to their own specific policies and timelines regarding refunds, which means we are unable to commit to a specific timescale to process the refund for your cancelled flight. Rest assured, the funds will be reissued to you once received. Thank you.

Hello Samantha, thank you for your review and we're sorry you were left disappointed with our customer service. I've checked our accounts and we haven't received a refund from Ryanair just yet. All airlines are working to their own specific policies and timelines regarding refunds, which means we are unable to commit to a specific timescale to process the refund for your cancelled flight. Rest assured, once received the funds will be reissued to you. Thank you.

Hello Vincent, thank you for reaching out to us with regards to this matter. Unfortunately we did have to cancel your original booking due to FCDO advice, as a duty of care towards our customers, we will never put you at any undue risk whatsoever. I have reviewed your booking and I see there is a Hotel only booking that has been booked using the voucher provided to you on your options sent to you. For full clarification on this matter, please reach out to us via our livechat service https://www.loveholidays.com/about-us/contact-us.html Kind Regards, loveholidays

Hello Vincent, thank you for leaving a message. We're sorry you were left disappointed with our customer service. We will pass this feedback on to the relevant department to improve our service in the future. If the new flights you've booked with Ryanair are more expensive than the original, you'll have to pay the difference in the two prices directly to the airline. If you do not wish to do so, you can request a refund from the airline and once received we'll process the funds back to you. Thank you.