Would be very helpful if the insurance certificate could be provided as a pdf as well as the Key Facts and Policy Document.
Voyager Insurance Services
Voyager Insurance Services
12 years ago
Thank you for the feedback. Although the system cannot produce policy certificates in PDF itself, I have created and sent you a version of your certificate in PDF format.
I hope that helps.
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Cliente fidato
12 years ago
FYI, on some of the screens you could not see the bottom of the page…
FYI, on some of the screens you could not see the bottom of the page and there was no sidebar to move the page up. I had to raise the pages by zooming out. I noticed this when I tried to pay.
Voyager Insurance Services
Voyager Insurance Services
12 years ago
Thanks for letting us know, we will look into this and get it fixed.
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Cliente fidato
12 years ago
All done by phone and details emailed out promptly. Professional competent staff as far as…
All done by phone and details emailed out promptly. Professional competent staff as far as I could tell.
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Cliente fidato
12 years ago
Very good and helpful on the telephone, speedy service by e-mail and by post
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Cliente fidato
12 years ago
Excellent customer service
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Cliente fidato
12 years ago
did not recieve any paper work or certificates
did not recieve any paper work or certificates
Voyager Insurance Services
Voyager Insurance Services
12 years ago
We have re-sent the email with your policy documents on. Please check your spam or junk folders are sometimes, depending on your settings, emails can end up there.
If you still don't received them, please call the office on 01483 562 662 and we will send a copy in the post to you.
Many Thanks
Cliente fidato
12 years ago
now recieved paper work thankyou
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Cliente fidato
12 years ago
No problem very good service, no hassle
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Cliente fidato
12 years ago
Helpful, polite staff, clear explanations of policy and procedures. Couldn't be happier with how I…
Helpful, polite staff, clear explanations of policy and procedures. Couldn't be happier with how I was dealt with
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.