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Recensioni di Voyager Insurance Services

Visualizzazione di tutte le 2,594 recensioni

Cliente fidato

11 years ago

I'm pleased with the product but the internet purchase could have been better. Firstly, as…

I'm pleased with the product but the internet purchase could have been better. Firstly, as an existing policyholder I would have expected to have received a reminder that my previous policy was...

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Voyager Insurance Services

11 years ago

Thank you for your positive feedback. We apologise that you have not received policy-related messages, we will look into why. Depending upon email settings, is possible that the messages have gone into your junk/spam folder so it will be worth checking there. We have resent your policy documents to the email address on file. Be assured your policy is in place for your forthcoming trips. If you need further assistance, please call our office on 01483 562 662.

Cliente fidato

11 years ago

My earlier concerns have been very promptly addressed and I am most grateful for the email confirming my policy is in force and attaching the various policy documents.

Cliente fidato

11 years ago

Unfortunately renewed bit early then received e mail saying I would get ten percentoff if…

Unfortunately renewed bit early then received e mail saying I would get ten percentoff if I renewed!! Too late I now presume ??

Voyager Insurance Services

11 years ago

to confirm our telephone discussions, we have cancelled the policy renewal that you purchased a little bit early and have provided the 10% discount that was offered with your scheduled renewal. If we can be of further assistance with your policy, please call customer service on 01483 562 662. Best wishes for your travels.

Cliente fidato

11 years ago

Received reply to my query/request next day Sorted within fifteen minutes to my satisfaction Well done

Cliente fidato

11 years ago

I spoke to the office rather than using the web, and they were helpful and efficient

Voyager Insurance Services

11 years ago

We are very happy to have been able to assist. Best wishes for your travels.

Cliente fidato

11 years ago

staff friendly and helpful, understood and gave me the product i required.

Cliente fidato

11 years ago

Excellent is enough

Cliente fidato

11 years ago

Easy to understand options, functional website, good phone support.

Voyager Insurance Services

11 years ago

Thank you for your positive feedback.

Cliente fidato

11 years ago

A very speedy way to buy age appropriate insurance.

Voyager Insurance Services

11 years ago

thank you for the positive feedback. We are delighted to hear you are happy with the fast quote and buy process. Best wishes for your travels.

Cliente fidato

11 years ago

easy to use, good value and helpful assistant when I needed to phone - would…

easy to use, good value and helpful assistant when I needed to phone - would recommend

Voyager Insurance Services

11 years ago

thank you for recommending Voyager Travel Insurance. We are delighted to have been able to assist with your policy.

Cliente fidato

11 years ago

Easy to do. Will recommend to others.

Voyager Insurance Services

11 years ago

thanks for your feedback, we're glad you found it easy to get the travel cover you need.

Cliente fidato

11 years ago

Easy to navigate website.

Voyager Insurance Services

11 years ago

Thanks. We're glad to hear you found the website easy to use when purchasing your policy. Best wishes for your trip.

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