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Recensioni di Voyager Insurance Services

Visualizzazione di tutte le 2,597 recensioni

Trusted Customer

University of Bath

10 years ago

Ciò che Trusted Customer ha detto su Voyager Insurance Services:

quick and easy

The insurance process was quick and simple. But a better looking website would have helped.

Cliente fidato

10 years ago

Extension of trip

The call centre handler was good at the time & understood that I was calling from Oz & had already departed on my trip, however when the policy docs came through, this hadn't been reflected. I have...

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Evie

Voyager Insurance Services

10 years ago

Hi there, We have resent your email to you so this should arrive in your inbox within the next 10 minutes. Please check your Spam and Clutter folders just to check it hasn't gone in there. We've had a look at your certificate and underneath the body of the certificate a note has been added to reflect the fact that you had already departed. Let us know if we can be of any further assistance by emailing us at enquiries@voyagerins.com.

Trusted Customer

10 years ago

Ciò che Trusted Customer ha detto su Voyager Insurance Services:

Travel insurance

Easy online renewals and quick telephone response to queries. Cover is very comprehensive and very reasonably priced. In the 8 or so years we have had a policy we have only had to make one claim...

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Evie

Voyager Insurance Services

10 years ago

Hi there, thank you for your feedback. We love to hear back from our customers and we are pleased that you have had a good experience with us.

Trusted Customer

10 years ago

Ciò che Trusted Customer ha detto su Voyager Insurance Services:

Annual travel insurance renewal over the phone

Very helpful over the phone. The medical review was done in house this year, which was simple and saved time. No problems at all. I hope the service will be as good should a claim arise!!!! Would...

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Evie

Voyager Insurance Services

10 years ago

Hi there, we are pleased that you have had a good experience with us and found the process quicker with our in-house screening! Enjoy your travels!

Cliente fidato

10 years ago

BEEN WITH YOUR COMPANY AND YOU HAVE NEVER LET US DOWN SO FAR ,LONG MAY IT CONTINUE, and have recommended you to my family and friends,have never had the need to shop around ,after your 1st quote.

Cliente fidato

10 years ago

Great service at competitive price

My first experience of dealing with Voyager directly following the retirement of the broker. Whilst disappointed that I was not reminded the policy was up for renewal, the service over the phone was...

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Cliente fidato

10 years ago

Travel Insurance for old persons with health items.

Good helpful service, and just as important with patience !!

Cliente fidato

10 years ago

Friendly, helpful service

One of a few companies that will arrange already departed the UK insurance

Cliente fidato

10 years ago

PS Racing European Tour 2016

Website easy to use. Dates important ! ! Documents received seem to be for 2015. Please advise. Nick S

Evie

Voyager Insurance Services

10 years ago

Hi, the date shown on your travel policy reflects the policy scheme year, which is not necessarily the current year. Your policy has a scheme year that runs until February 29th 2016, which means it is valid for purchase until this date. The same Travel Insurance policy purchased from the 1st March 2016 onward will have the scheme year of 2016 on the Policy Wording. Your policy is valid until the end date shown on your certificate, so don't worry, you have cover for all the trips you make up until this date. I hope that helps - if you have any more questions please feel free to call our Customer Services on 01483 562 662, where a member of the team will be happy to help you.

Trusted Customer

10 years ago

Ciò che Trusted Customer ha detto su Voyager Insurance Services:

Excellent

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