We enjoyed our two city break but Viva have not replied to my email saying that the taxi driver who was supposed to meet us at Berlin airport to take us to the hotel didn’t wait long enough for us to...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Elizabeth can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
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Data di acquisto: 09/09/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
good service overall although my transfers were arranged a bit too early as i was only 15 mins from the airport, so i had to contact them again to re-arrange for later pick up.reasonable price and...
Poor, as mistakes were made by poor communication and inexperienced poor English speaking operatives that were difficult to deal with over the phone. Finally got the problem sorted but only after...
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Data di acquisto: 12/09/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
The team are efficient, helpful and friendly. They sent me updates, reminders, city guides and great content around my trip! Thank you for helping make about stay special!
Viva Holidays
Viva Holidays
7 years ago
Thank you Hollie for your valuable feedback.
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Data di acquisto: 12/09/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
MY last holiday in Russia was excellent. The two hotels were well chosen and near to public transport. The two trips with Urban Adventures were very good, especially the tour of the underground...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Had the best holiday ever! Extremely satisfied with my agent Catherine who helped me book the whole thing and was extremely patient! Pleasant experience throughout!
Viva Holidays
Viva Holidays
7 years ago
We are pleased to hear about your booking experience. We rely on such comments to allow us a real insight into the service we provide.
Data di acquisto: 13/09/2018
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Cliente fidato
Verificato da Feefo
7 years ago
Well organised and a great price
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recensioni del prodotto
Data di acquisto: 29/08/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
The customer service is excellent. Andrew, in particular, helped me purchase 2 bespoke holidays this year....both were of optimal importance because I was treating family members and friends who had...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Recensioni del prodotto
Data di acquisto: 10/09/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
I would buy from them again. The service provided was quick and easy
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Recensioni del prodotto
Data di acquisto: 14/08/2018
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Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
Great suite of holiday packages and great customer service. Will definitely recommend Viva Holidays to my family and friends. Planning on sticking with this agency.
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Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
