Vapoholic Recensioni

Hi David, Thank you for your review. We're very sorry in the delay in getting your order to you. We've been made aware of significant delays with Royal Mail due to the holiday season and the pandemic. We would like to assure you that if you package does not arrive within 10 working days we GUARANTEE a replacement parcel will be sent out to you, this is the point where we can declare the package lost. I'm afraid I've been unable to find your email with your email address or order number, if your order does no arrive within 10 working days please send us an email at admin@vapoholic.co.uk or give us a call on 0161 273 8216. Again, we're very sorry for the inconvenience.

Hi again David, I can see your order was delivered on the 6th at 09:08am. I'm glad your order finally got there, again we're very sorry for the hassle.

Hi there, Thank you for your review. I'm extremely sorry that your email hasn't been replied to. We're currently experiencing a lot of issues with our delivery issues with our provider Royal Mail, which unfortunately means we've had a lot of customer inquiries to work through. Your email would have been dealt with today, but I'll personally deal with your request and get your replacements sent out today. Again, we're very sorry for the inconvenience.

Hi there, Thank you for the review. We've been made aware of severe delays with Royal Mail due to the pandemic and holiday season. While we have no control over the delivery once it's handed to the courier, we do guarantee that if your order hasn't arrived within 10 working days we will send your replacement out the very same day. I can see we received an email from you today regarding your delivery. We don't check the Feefo reviews as frequently as our support desk I'm afraid, if you have any further issues please contact the support desk again or call us on 0161 273 8216. Apologies again for the inconvenience.

Hi again, I can see your replacement package was delivered yesterday. I'm very happy to see you finally received your order, we're very sorry for the delays you faced. We hope you're enjoying your E Liquids!

Hi there, Thank you for your review. I'm afraid we have been made aware of delays impacting Royal Mail. Although we have no control over the delivery once it's been handed to the courier, we do guarantee to issue a replacement after 10 working days. If your order hasn't arrived by then, please contact us via the support desk or give us a call on 0161 273 8216 and we'll issue your replacement straight away. Again, we're very sorry for the inconvenience.

Hi there, We've been made aware of severe delays impacting Royal Mail, while we have no control over the delivery once it's been handed to the courier, we do guarantee to issue a replacement after 10 working days (this is when we can declare the package as lost). If your order hasn't arrived by then, please let us know and we can issue the replacement or refund. We're very sorry for the inconvenience.

Hi again, I can see your replacement package with the additional E Liquids was delivered on the 2nd. I'm glad to see your package finally arrived, I'm sorry about the delay. We hope you're enjoying your E Liquids!