I order 2 liquids and I got only one.
I wrote to the customer service and they told me there was a mistake with my order..
After 2 weeks I'm still wait g for the 2 bottle of e liquid..
Dale
Vapoholic
5 years ago
Hi there Luca,
Thank you for your review.
I'm sorry to hear the replacement never arrived. We have no way of knowing this unfortunately until we're contacted, the last correspondence from you was regarding the initial lost order.
Regardless, I've issued another replacement today and I'll send you an email in a moment so we can get the tracking information over to you.
I'm very sorry for the inconvenience caused. We'll get this sorted for you asap.
Dear vapoholic Thank you for your Service and your products they are very Smooth and one of the best me and my partner have had they come on time couldn’t for them thank you
Recensioni del prodotto
Data di acquisto: 19/02/2021
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JL
Julie Leybourne
5 years ago
Ciò che Julie Leybourne ha detto su Vapoholic:
Excellent service, quick delivery and easy to order, def will use again
Honestly cant recommend this company enough.
More...more.. what a stupid system to make me keep typing. it will only annoy people and stop them doing feedback
Dale
Vapoholic
5 years ago
Hi there,
Thanks for your great review!
Sorry to hear the requests were annoying you, we're unable to stop these from being sent out automatically but if you scroll to the bottom of the last email you received from Feefo you can choose to unsubscribe from the list which should stop you getting more requests in the future.
Thanks again! We look forward to serving you soon!
To be totally frank, the only issue was with delivery time BUT given that we are in a pandemic, it very probably was just one of those things.
Great product, great price, fairly user friendly web...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
