Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Vaillant Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Cliente fidato

Verificato da Feefo

3 months ago

Was easy to use

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 24/02/2026

0

KW

Keith Wood

Verificato da Feefo

GBR

3 months ago

Ciò che Keith Wood ha detto su Vaillant:

I want to know if I have registered my 10 year warranty but it doesn’t say. Plus I’ve What’s Appd Vaillant but no reply yet. 2 days ago.

Vaillant UK

Vaillant

3 months ago

Thank you for your review, the boiler 10-year extended guarantee must be registered on a separate installer system by your installer within 30 days of installing the appliance, together with the boiler protection kit. Please ask your installer to register your boiler for the extended guarantee within 30 days of install date (25/02/2026). If your installer needs assistance with registering, they can call us on 03306780878. We’re sorry to hear that you haven’t received a reply from WhatsApp, we have been unable to locate your contact from the phone number on your Vaillant account. Should you need to contact us further, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 25/02/2026

0

Cliente fidato

Verificato da Feefo

3 months ago

The engineer came out 2 days after booking the appointment and was able to fix my boiler

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 26/02/2026

0

Cliente fidato

Verificato da Feefo

3 months ago

Fast and Easy to use use.

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 20/02/2026

0

NW

Neil White

Verificato da Feefo

GBR

3 months ago

Ciò che Neil White ha detto su Vaillant:

They were easy to speak to, listened to my queries and put my mind more at ease.

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 16/02/2026

0

LL

Linda Lawrence

Verificato da Feefo

GBR

3 months ago

Ciò che Linda Lawrence ha detto su Vaillant:

I really needed to speak to someone regarding how to check/change the settings on the boiler. The manual left was useless.

Vaillant UK

Vaillant

3 months ago

Thank you for your review, we’ve passed on your feedback regarding the operational instruction manual, we’d recommend speaking to our technical team on 0344 736 0049 to check your boiler settings for optimal comfort for your hot water and heating needs. We apologise for any inconvenience caused. Kind regards, Vaillant

Data di acquisto: 16/02/2026

0

Cliente fidato

Verificato da Feefo

3 months ago

.

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 24/02/2026

0

Cliente fidato

Verificato da Feefo

3 months ago

Good service

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 21/02/2026

0

IR

Ian Robb

Verificato da Feefo

3 months ago

Ciò che Ian Robb ha detto su Vaillant:

Engineer came out and told me that my boiler couldn’t be fixed and that we couldn’t use it any more, even though it was at least working before the call out . Wasn’t very helpful, told me I’d get a...

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Vaillant UK

Vaillant

3 months ago

Thank you for your review, we’re sorry to hear about your experience. Our customer care team has fully investigated this and advised that when the Vaillant engineer attended on 27th February, they advised that due to several issues with your existing boiler, a new boiler will be required. As you are currently on a plan with Domestic and General, please contact them directly so they can arrange your replacement boiler. We apologise for any inconvenience caused with this. Kind regards, Vaillant

Data di acquisto: 19/02/2026

0

Cliente fidato

Verificato da Feefo

3 months ago

Works very well and heats the house quickly

Vaillant UK

Vaillant

3 months ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 20/02/2026

0