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Vaillant Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/vaillant | Feefo

Visualizzazione di tutte le 481 recensioni

Carl W

Verificato da Feefo

GBR

2 days ago

Ciò che Carl W ha detto su Vaillant:

Well laid out site, with good workflow.

Data di acquisto: 06/05/2026

Cliente fidato

Verificato da Feefo

3 days ago

Once I found my serial number on the bottom of the boiler it was easy.

Data di acquisto: 05/05/2026

Cliente fidato

Verificato da Feefo

3 days ago

Everything was spot on and engineer was super helpful

Vaillant UK

Vaillant

3 days ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Data di acquisto: 04/05/2026

Cliente fidato

Verificato da Feefo

4 days ago

As reported online at the time, difficult to navigate and in particular difficult to login as opposed to register, and to find the date of upcoming Service visit

Data di acquisto: 08/05/2026

Cliente fidato

Verificato da Feefo

4 days ago

Boiler was delivered with an internal gas leak only discovered after installation, leading to danger to life.

Vaillant UK

Vaillant

3 days ago

Thank you for your review, we’re sorry to hear about your newly installed boiler and the gas leak that was discovered after installation. We want to take this opportunity to assure you that Vaillant takes every precaution, from the initial design stage through to the final manufacturing process, to ensure that every product we produce is to the highest possible standard and can confirm there are no known issues with any products produced by Vaillant. Having reviewed your account, we can confirm we have never attended to your appliance since your installation. As a manufacturer without being given the opportunity of a first-hand inspection, it is difficult for us to comment on the problem that you have experienced or offer an explanation as to why the failure may have occurred. Your installer may be able to provide further information regarding the issue you have experienced since the installation. In addition, if you can ever smell gas, you should call the National Grid Gas Helpline immediately on 0800 111 999. Should you need to contact us in the future, our team will be happy to help you, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ We apologise for any inconvenience caused. Kind regards, Vaillant

Data di acquisto: 02/05/2026

Cliente fidato

Verificato da Feefo

4 days ago

Information was useful, but information about next steps could be improved. An appointment was booked again on our behalf but we were not informed, only via text.

Data di acquisto: 05/05/2026

Cliente fidato

Verificato da Feefo

10 days ago

Seems straight forward to use

Vaillant UK

Vaillant

3 days ago

Data di acquisto: 28/04/2026

Cliente fidato

Verificato da Feefo

11 days ago

Very efficient snd smart to look st

Vaillant UK

Vaillant

3 days ago

Data di acquisto: 28/04/2026

Cliente fidato

Verificato da Feefo

11 days ago

Shocking! How bad the app is. I'm a engineer and installed it to register a boiler .The app is more likely like there ecotec sustain boilers aswell . The drop down options were wrong to just add...

Leggi altre

Vaillant UK

Vaillant

8 days ago

Thank you for your review, we're sorry to hear this, we understand you have attempted to register the appliance on our homeowner portal, as you are an installer please register your installations within 30 days of install on our installer platform myREWARDS, to ensure that the appropriate guarantee is provided for your customer, visit myrewards.uk.com If you would like any assistance, the myREWARDS team will be happy to help on 03306780878 or myrewards@vaillant.com We apologise for any inconvenience caused with this. Kind regards, Vaillant

Data di acquisto: 28/04/2026

Cliente fidato

Verificato da Feefo

11 days ago

Very easy to follow

Vaillant UK

Vaillant

3 days ago

Data di acquisto: 02/05/2026

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