Great service and communication. We did have a slight problem with one of the suitcases (we ordered 4) and this was dealt with brilliantly and quickly. Very pleased with all cases and customer...
Leggi altre
Recensioni del prodotto
Data di acquisto: 13/04/2013
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
Why am I filling out a survey for you and Shopzilla?
Packageing leaves a lot to be desired, the box that it was sent in was open, the case was open and the zip was open on the other side of the zipper which i managed to fix and the company used to...
Good Afternoon,
Thank you for your feedback.
Please be assured that all of our items are put through rigorous quality checks to ensure that they are of the highest quality possible. It is disappointing to hear that you are not happy with your product however we do operate a 5 year manufacturing guarantee on all of our products.
I contacted you privately regarding this as we will swap any defective case that is covered under our guarantee.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Recensioni del prodotto
Data di acquisto: 10/04/2013
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
VERY EFFICIENT
Recensioni del prodotto
Data di acquisto: 16/04/2013
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
Very efficient service. The case looks good, and I can't wait to use it.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.